[This review was collected as part of a promotion.] I'd seen a similar model in a store, but bought this on-line not paying quite enough attention to the features. What I purchased has FAX capability -- not something I need, resulting in a lot of extraneous buttons and phone cable ports that I ignore. The connection to our home devices is via USB connection to one desktop computer, but other devices can print wirelessly. I'd expected a LAN connector -- but there wasn't one. The paper tray accommodates a variety of paper sizes, but switching is inconvenient. To print a legal sized page or an envelope, I must remove the paper tray, empty it of its 8.5X11" paper and load the different size. A single sheet bypass would have been a nice feature. All that said -- the printer makes good quality copies at a reasonable speed. I like the printer's low energy sleep mode when it's not being used. The scanning software is simple to use. It's possible to make copies directly from the printer without using a program on my desktop computer. Having both a sheet feeder that handles multiple pages along with a flatbed scanner is convenient.
Scanner function is really slow, probably because it can't use 5G. Really disappointed in getting a new printer that was rated well in Consumer Reports, but can't use the latest speed available. Does stay connected to the internet, which is why I replaced my old HP InkJet.
[This review was collected as part of a promotion.] The printer came nicely (recycleable!) packaged, and quickly. However the reference manual asked the user to refer to the User Manual, which did not come with the printer. I found it finally on the HP site. The instructions for wireless hookup did not work (it said to press certain buttons which were not on my printer), luckily my Mac "discovered" it. And I had to find how to copy and scan digging through the manual. I think there should be a short users manual in the box with the most used features explained.
[This review was collected as part of a promotion.] I bought this last week and it has been a lifesaver. It Scan works great. The print speed is a little slower than I would like.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Customer Rating
2
A few disadvantages
on March 9, 2020
Posted by: Dan 3456
from Phoenix
[This review was collected as part of a promotion.] I bought the MFP a couple of months ago to reduce the number of devices on my desk. For the price, it is a decent printer, however there are some disadvantages. 1) the laser ink cartridges are small and need replaced more often than other color laser printers in our company. 2) Even in you change the printer settings to accommodate card stock weight for report covers, it will not feed through. 3) I could not scan docs directly from the printers control panel, I have to use the API on the computer. 4) Scanner is slow. If you have to do 20+ pages, you need to grab a cup of coffee or take a bathroom break. 5) small paper tray capacity, I have to reload a couple of times or more each week. It could be alright for low volume, light duty printing. I had higher expectations from HP.
[This review was collected as part of a promotion.] Purchased about month ago. Works well. Would like to receive printed manual with it. Customer service assisted with wifi setup
[This review was collected as part of a promotion.] i need to print B&W but cannot figure how to do that. i went through my PC but the printer overrules it.