Customer reviews from lockly.com
Lockly - Secure Bluetooth Touch Screen Latch - Venetian Bronze
Average customer rating
4.8
(323 Reviews)
Rating breakdown 323 reviews
5 Stars
280
4 Stars
33
3 Stars
10
2 Stars
0
1 Star
0
99%of customers recommend this product.
(
299 out of
303)
Customer Reviews for Lockly - Secure Bluetooth Touch Screen Latch - Venetian Bronze
Customer Rating
5
It has worked great for 4 years
on August 14, 2025
Posted by: Stoney
from Florida
It has worked great for 4 years. I like heaven four different ways that I can open it.
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, August 15, 2025
Thanks for your feedback! We’re glad to hear it’s been working great for 4 years and that you love the four different ways to unlock. Here’s to many more years of convenience!
Written by a customer while visiting lockly.com
Customer Rating
4
Replacing a Lockly with screen failure
on January 18, 2026
Posted by: Hitch1
from New Zealand
Gender:Male
Excellent concept only issue is the screen fails with long exposure to UV (sunlight).
The new version comes with a cover to prevent this.
The Peek Proof keypad is a brilliant idea and the fingerprint recognition is convenient. The secure setup is excellent with ability to remotely allow access and provide time based entry codes.
The new version comes with a cover to prevent this.
The Peek Proof keypad is a brilliant idea and the fingerprint recognition is convenient. The secure setup is excellent with ability to remotely allow access and provide time based entry codes.
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, January 20, 2026
Thank you for your detailed and thoughtful feedback! We’re glad you appreciate the innovative features like the Peek Proof® keypad, fingerprint recognition, and secure remote access with time-based entry codes. You’re absolutely right about the screen exposure—this feedback helped lead to improvements in our newer models, including the added cover to protect against prolonged UV exposure. We truly appreciate you sharing your experience and insights!
Written by a customer while visiting lockly.com
Customer Rating
5
Wonderful Security Solution
on March 18, 2026
Posted by: Marko WA
from Perth, WA
Gender:Male
After online research I purchased this lock.
It’s great. From the moment it arrived in Apple-like packaging it was pure quality.
The build is excellent, and the instructions clear, if a bit complex.
The build is excellent, and the instructions clear, if a bit complex.
After carefully reading the instructions several times, I removed the old lock, and this new lock was a perfect fit replacement, so no wood work was required!
Dray-assemble everything first and test it works before the fix it all into position. I had a couple of minor alignment issues, and I managed to put the handle on such that you could not open the door… which confused me. Turned out I had the spindle 90-degrees out of position. Removed it, rotated it, and everything worked perfectly.
Minor issues getting the wifi and app working as this lock comes with a wifi connector which can only use older wifi standards. We have a wifi 7 mesh system in our house and could not connect to the unit… Wish they told you this in the online specification!
Thankfully I had an old wifi router laying around which I powered-up, reconnected by wire to our system, and then connected this wifi to the lock… This then all worked perfectly.
The app is great to use, and adding fingerprints is easy.
This is a very well made, very satisfying to use quality smart lock.
Would recommend to anyone seeking this style of door lock. Very happy with the purchase.
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, March 19, 2026
Thank you for the amazing review! We love hearing that everything—from the packaging to daily use—has lived up to expectations. Your tips on installation (and the spindle fix!) are spot-on and super helpful. We also appreciate the note on WiFi setup—that kind of feedback really helps. So glad it’s all working perfectly now—thanks again for the recommendation!
Written by a customer while visiting lockly.com