Customer reviews from lockly.com
Lockly - Secure Bluetooth Touch Screen Latch - Matte Black
Average customer rating
4.8
(323 Reviews)
Rating breakdown 323 reviews
5 Stars
281
4 Stars
32
3 Stars
10
2 Stars
0
1 Star
0
99%of customers recommend this product.
(
300 out of
304)
Customer Reviews for Lockly - Secure Bluetooth Touch Screen Latch - Matte Black
Posted by: Ted Houston
from Houston, TX
Gender:Male
Verified Purchase:Yes
We bought a Secure Plus when it first came out with the WiFi option. It was pretty good, but the children had issues with the finger sensor. The door sensor was a bit bulky and requires a AAA battery to be changed out occasionally. The front panel went out about three years in. I bought a new Secure Plus, and i have to say it has better functionality. The fingerprint reader has drastically improved and has been tested using children's fingerprints. The bolt mechanism is quieter and faster, possibly using less battery draw. A new door sensor connects directly to the base, doesn't require a battery, and blends in well with the door. The installation was easy. The app detected the new Lockly and connected to the WiFi and sensor without an issue. The firmware update was still a bit slow, but it went smoothly. Of course, I couldn't transfer my fingerprints, but re-adding them was simple and seemed easier than before. Overall, this was a good investment, and I am looking forward to years of use. I suggest this product over the competition as it has been quite stable and never stopped working.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
3
A little to complex
on January 4, 2024
Posted by: Betterbuilt
from Upstate Ny
Gender:Male
Bought the lock a month ago and am not sure about keeping on this door .
No, I would not recommend this to a friend.
Written by a customer while visiting lockly.com
Customer Rating
5
Very good product
on January 10, 2024
Posted by: Ludo
from Tapping Western Australia
Gender:Male
The product is of very high quality and the after-sales service is excellent.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
4
Lockly Secure Plus Smart Lock
on January 15, 2024
Posted by: Cubsfn
from Davenport, IA
Gender:Male
Great lock, allows for multiple quick access fingerprint entry, along with a unique combination code system. Also has a backup key entry in case the batteries die. We also have the lock set up with Wi-Fi which sends notifications to your phone to allow you to know when your door is open, and who opened the door when entering. Could be improved, but definitely a high quality smart lock system
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Excellent Smart Lock. Better than the competition
on January 22, 2024
Posted by: Brian M
from Lakeland, FL
Gender:Male
I had reservations being that I didn’t hear about this brand much. But to the point, this lock was simple to install. Easy to set up the smart features. And has excellent smart features that are actually useful. The fingerprint sensor hides on the side, I love this. And it captures my finger every time. That’s probably the best part aside from the smart features. It seems to be built well. Handle turns nice. I’ve had it for a few weeks now. I have literally nothing bad to say about it.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
I love it! Dealing with mobility issue
on January 23, 2024
Posted by: BOSTIC
from Bostic, NC
Gender:Female
I absolutely lock this lock. Due to mobility issues I have had trouble dropping my keys or fumbling with convention door knob lock. The app option has made what should be a simple issue, a lot easier for me. I wish I could have purchased one for both entry doors but couldn't afford two at this time. Thank you for a great product!
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Great product
on January 24, 2024
Posted by: Mookie
from Brooklyn, new york
Gender:Male
Simple to installed and great product to use . I even got one for my brother
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
4
Like it not love it
on January 25, 2024
Posted by: Davis98311
from Bremerton, wa
Gender:Male
What I like, it's very easy to install. Works great for security. What I hate, welcome mode, always resetting. What I wish, please get the proximity portion working soon
I would recommend this to a friend!
Written by a customer while visiting lockly.com