Customer reviews from bestbuy-ca
Acer - Chromebook Spin 13 CP713-1WN 13.5" Touch-Screen Chromebook - Intel Core i3 - 8 GB Memory - 64 GB eMMC - Gray
Average customer rating
4 out of 5
4
(22 Reviews)
Open Ratings Snapshot
Rating breakdown 22 reviews
5 Stars
13
4 Stars
4
3 Stars
1
2 Stars
0
1 Star
4
73%of customers recommend this product. 
(
16 out of 22
)
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Customer Reviews for Acer - Chromebook Spin 13 CP713-1WN 13.5" Touch-Screen Chromebook - Intel Core i3 - 8 GB Memory - 64 GB eMMC - Gray
Customer Rating
5 out of 5
5
I love it!
on December 12, 2022
Posted by: Izabella
from London, ON
I finally gave my desktop and got my first laptop. I absolutely love it! It's very thin and light. I've seen other reviews saying the sound is too low, but I think it's just fine.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Caution - short AUE
on November 16, 2022
Posted by: Disappointed
from Calgary
Do not buy this if you intend on using 2+ years
Surprised Best Buy is not transparent wrt to the AUE
Not a great deal if the AUE is 1-2 years
Please publish the AUE in the description & at minimum make sure your in store "experts" know what AUE means and have access to the correct spec
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Caution - short AUE
on November 16, 2022
Posted by: Disappointed
from Calgary
Do not buy this if you intend on using 2+ years
Surprised Best Buy is not transparent wrt to the AUE
Not a great deal if the AUE is 1-2 years
Please publish the AUE in the description & at minimum make sure your in store "experts" know what AUE means and have access to the correct spec
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
If you're used to Samsung this may not be for you!
on November 16, 2022
Posted by: Susandawn
from Stoney Creek
I purchased this item a few months ago & I'm not at all happy with this laptop for several reasons! I don't like the keyboard, having to press too many different buttons to get the character you want to use & I have to hit the space bar harder to make sure I get the space! The keyboard will often insert words that aren't even close to the word I'm trying to type! Pressing the shift to get different characters ie ! is a royal pain, I'm used to just holding the button ie 2 to get the @. Also I miss the forward delete button alot!
I'm at the point that I want to sell this one & buy myself a Samsung Laptop, tablet. It's really a personal choice & if you have the patience to learn a new keyboard then go for it! I still haven't figured out how to use a programme like Smart Shift to transfer my apps etc from my Samsung Phone & Tablet to my laptop. I read several reviews for Chrome Browser & saw that it doesn't have a good rating especially for security!
Electronic devices, I think, are very personal choices & I now feel that if you like a certain brand then stick with the same brand for all devices, also easier to sync them, in my opinion.
The 13" screen is very nice but as a laptop the keyboard is too large for my lap but then I'm just under 5'4", so I probably should've bought a smaller unit but I really like the larger window!
There are several good features with this laptop/tablet but most of my problems stem from the fact that I prefer Samsung over Acer Chrome & Apple.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
it might break right after the end of the warranty
on October 27, 2022
Posted by: Javier
from Saint-Constant
I bought the i5 version of the Acer spin 13 at the begining of 2021 at Best Buy. I was very happy, it is a very powerful machine and Chrome OS is great too (I got sick of Windows and I do not like Apple).
Anyway, after a year and a half my screen stared glitching. I contacted Acer and they said that since it is out of warranty the price for repairs is $250. I understand that the warranty is only 1 year, but it is frustating that a $900 chromebook breaks just 6 months after that. I might not be buying Acer anymore.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
GREAT
on August 28, 2022
Posted by: Kari
from Ontario
I Love this Chromebook, it does everything I need it to do. Watching a TV Show or a Movie or YouTube Video is great quality for doing so. I would deffinately recommend this Chromebook to anyone..
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4 out of 5
4
Early first impressions
on July 13, 2022
Posted by: GregP507
from Canada
I just got mine a few days ago, and here is a quick pre-review. The keyboard and the display are marvellous. The performance is nice and snappy, leaving little to be desired. The speakers are not so bad as I expected from the reviews. The volume is weak, but the sound is not so bad at all.
One little complaint; in laptop mode, the screen has two sharpish points that dig into my lap and make it a bit uncomfortable. Overall, I'm very pleased with my purchase so far.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Piece of junk
on May 13, 2022
Posted by: ET4041
from Toronto
I got this computer for my daughter a little over a year ago. Now it doesnt charge anymore and cant be repaired. A total loss. What a piece of junk.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
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