Customer reviews from frigidaire.com
Frigidaire - Gallery Series 30" Built-In Double Electric Convection Wall Oven - Black Stainless Steel
Average customer rating
4.4
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
29
4 Stars
7
3 Stars
0
2 Stars
2
1 Star
3
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Frigidaire - Gallery Series 30" Built-In Double Electric Convection Wall Oven - Black Stainless Steel
Customer Rating
1
Worked for 1 week
on September 18, 2020
Posted by: Hg81
[This review was collected as part of a promotion.] I bought this in August and within 2 weeks it stopped working. The technician has already replaced one major part. Now he has to replace another. I have been without an oven for over 2 weeks.
Response from frigidaire.comBy Briana, Online Outreach Specialist, October 16, 2020
Hello, Hg81! Thank you for your review. We are sorry to hear that you have not had a pleasant experience with your appliance. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good buy
on September 26, 2020
Posted by: Aldween
[This review was collected as part of a promotion.] I’m glad we pick Frigidaire, it’s a good double oven and it’s easy to use..
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic Ovens
on October 24, 2020
Posted by: CinT
[This review was collected as part of a promotion.] We chose ovens that exceeded our expectations. Easy to use and very sleek looking. One of our best purchases ever made for an appliance.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my oven
on November 4, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] I purchased 30 days ago and very satisfied with all the different features the oven has.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replaced Wall Oven
on November 19, 2020
Posted by: Zip45
[This review was collected as part of a promotion.] We replaced our wall oven about six weeks ago. I love the new oven and especially the convection feature. I tried the convection roast as well as the temperature probe to roast a chicken. The chicken turned out to be just right - not dried out and tender. Can't wait to see how our turkey will turn out on Thanksgiving.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Big and roomy!
on November 22, 2020
Posted by: Lesc
[This review was collected as part of a promotion.] Got this oven to replace one that was over 20 years old. Working great so far. Convection works well. Will be wonderful to cook the Turkey in!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful Addition to our Kitchen
on November 30, 2020
Posted by: tsa001
[This review was collected as part of a promotion.] Purchased this to replace our old wall ovens and couldn't be happier with this unit. Great functionality with a beautiful look!!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Troublesome to say the least - Dec 1, 2020
on December 1, 2020
Posted by: Suiki
I bought this oven not to long ago. I'd say we've been using it since Aug 22, 2020.
There are a couple of issues that we found problematic.
1. It's been erroring out showing an E and or an F error. Today, I tapped the quick preheat button and it started to turn on but after about one minute, it beeped and showed the error. So following the manual, I waited and tried again. It repeated the same errors.. basically wouldn't preheat.
So, I switched to the bottom oven and tapped the Quick Preheat - that did work.
I went back to the top oven and tapped Quick Pre-heat and that did work.
This is probably the 5th time we've seen the error come up. Personally, I think that is not very acceptable, considering it's a brand new oven which we paid good money for.
There are a couple of issues that we found problematic.
1. It's been erroring out showing an E and or an F error. Today, I tapped the quick preheat button and it started to turn on but after about one minute, it beeped and showed the error. So following the manual, I waited and tried again. It repeated the same errors.. basically wouldn't preheat.
So, I switched to the bottom oven and tapped the Quick Preheat - that did work.
I went back to the top oven and tapped Quick Pre-heat and that did work.
This is probably the 5th time we've seen the error come up. Personally, I think that is not very acceptable, considering it's a brand new oven which we paid good money for.
2. The second issue we have is as per the directions, once you've preheated the oven, and the pre-heat time is done, to change from a preheat function to say, Bake or Broil, you cannot simply tap the appropriate button. We have to tap OFF first, then tap Bake, Broil etc.. This makes no sense. Why do you have to turn the oven off after preheating to then turn it back on and select a different setting?
Written by a customer while visiting frigidaire.com