Customer reviews from frigidaire.com
Frigidaire - Gallery Series 30" Built-In Double Electric Convection Wall Oven - Stainless Steel
Average customer rating
4.4
(479 Reviews)
Rating breakdown 479 reviews
5 Stars
334
4 Stars
75
3 Stars
18
2 Stars
16
1 Star
36
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - Gallery Series 30" Built-In Double Electric Convection Wall Oven - Stainless Steel
Customer Rating
1
Frigidaire did not honor fit guarantee
on February 11, 2021
Posted by: Moo670
Frigidaire did not honor their fit guarantee and the dealer had to reimburse me for it. The oven is also not square
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, February 18, 2021
Hello, Moo670!
Thank you for your feedback. We're sorry to hear of your experience with your new wall oven and glad the dealer has assisted with resolving your issue. Your feedback is certainly valuable to us as we work continuously to improve our products and procedures. -Katrina
Thank you for your feedback. We're sorry to hear of your experience with your new wall oven and glad the dealer has assisted with resolving your issue. Your feedback is certainly valuable to us as we work continuously to improve our products and procedures. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
VERY UNHAPPY with this product!!!
on May 26, 2021
Posted by: Andy16
This model has a design flaw with the cooling motor and sensor I have had two installed in the last two month and both units have failed with a error message of FO45 and have to wait for another repair guy!!! never again!!
Response from frigidaire.comBy Corletta , Outreach Social Specialist, May 28, 2021
Hi Andy16, Thank you for making us aware of your recent experience. We regret to hear that your wall oven is not performing as expected, and would like to learn more in regards to the repairs. We have sent you an email directly to properly assist you. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
1
Double oven
on July 25, 2021
Posted by: Lucyducy
My oven was installed 3/15/20. Beeping at 0330 with error code FO 15. Had to turn off circuit breaker. In shock that this double oven failed 4 months after warranty of 1 year. The inside of my oven looks like brand new. What do I do?
Response from frigidaire.comBy Ciara, Online Outreach Specialist , July 27, 2021
Lucyducy, we apologize that this has been your experience with your wall oven in such a short time.
Please know that we make every effort to ensure our consumers have the most enjoyable experience with their purchase, and your experience does not go unnoticed.
We were able to see you spoke with consumer care recently, and they were able to assist with resolving your concerns.
Should you have any questions about the resolution that has been provided or need assistance, do not hesitate to reconnect with us by phone or us via live chat on www.frigidaire.com Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Best Regards,
Ciara
Please know that we make every effort to ensure our consumers have the most enjoyable experience with their purchase, and your experience does not go unnoticed.
We were able to see you spoke with consumer care recently, and they were able to assist with resolving your concerns.
Should you have any questions about the resolution that has been provided or need assistance, do not hesitate to reconnect with us by phone or us via live chat on www.frigidaire.com Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice looking
on September 11, 2021
Posted by: Cardholders
[This review was collected as part of a promotion.] I bought this item 3 weeks ago and I’m not thrilled with it. The temperature is not the same as the oven temp reads. It’s about 40-50 degrees cooler.
Also, the cooling fan when the oven is turned off is extremely loud.
Also, the cooling fan when the oven is turned off is extremely loud.
Written by a customer while visiting frigidaire.com
Customer Rating
5
The baking dream machine!
on November 20, 2021
Posted by: Mean mudder
[This review was collected as part of a promotion.] This double oven is my dream baking machine with 2 convection ovens or just use them in regular bake mode. Either way I have not been disappointed. The racks have pull out handles in the design to make it easier to pull out the racks. It is also easy to program time/temperature for baking. It has a lot of wonderful baking abilities like rising bread dough and keeping baked dishes warm besides the standard baking options. And for cooking all kinds of meat, there is a convenient meat thermometer to use to prevent over or under cooked meat! The look of my ovens are very sleek and modern. It has a convenient light to turn on and windows to allow the cook to check the progress of the baking without opening the oven door. Baking for the holidays are going to be a breeze with all the features and size to allow me to maximize all my baking needs!! Thanks Frigidaire! I am going to be proud of everything I put on the table this year for meals, baked breads, and desserts.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Extremely Pleased
on December 8, 2021
Posted by: Kitchen Happyness
[This review was collected as part of a promotion.] When our 18 year old wall oven became unrepairable, it was a no brainer to continue with the Frigidaire brand. We chose the 30” double oven with convection and self-cleaning. It was easily installed and allowed us to host our traditional 30 person Thanksgiving meal.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replacement double ovens
on December 21, 2021
Posted by: Di51
[This review was collected as part of a promotion.] Absolutely wonderful..I love then much better baking and cooking
DI
DI
Written by a customer while visiting frigidaire.com
Customer Rating
1
Crooked
on December 26, 2019
Posted by: Dmmm12345
[This review was collected as part of a promotion.] Un level junk. Claim they can’t fix it. Looks bad.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, December 31, 2019
Hi, Dmmm12345!
Thank you for sharing your experience! We're sorry to hear that your ovens are sitting crooked. Were they professionally installed? If so, we would recommend contacting the installers to let them know it was not leveled correctly. If you need further assistance, please contact us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST and we will do our best to help!
Best,
Ashton
Thank you for sharing your experience! We're sorry to hear that your ovens are sitting crooked. Were they professionally installed? If so, we would recommend contacting the installers to let them know it was not leveled correctly. If you need further assistance, please contact us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST and we will do our best to help!
Best,
Ashton
Written by a customer while visiting frigidaire.com