Customer reviews from frigidaire.com
Frigidaire - Gallery Series 30" Built-In Double Electric Convection Wall Oven - Stainless Steel
Average customer rating
4.4
(479 Reviews)
Rating breakdown 479 reviews
5 Stars
334
4 Stars
75
3 Stars
18
2 Stars
16
1 Star
36
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - Gallery Series 30" Built-In Double Electric Convection Wall Oven - Stainless Steel
Customer Rating
5
Very Pleased
on August 1, 2020
Posted by: sconner
[This review was collected as part of a promotion.] Great for a large family during a pandemic! Easy to use.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Unreliable
on August 3, 2020
Posted by: majorbummed
My last Frigidaire failed due to control board issues. After 4 months they determined the part was unavailable and replaced the oven I had to get the same model in order to ensure a good fit in the cabinet opening. After 7 months the control board failed. I have been waiting for a part for over a month. It is almost impossible to talk to product support for under warranty items. My last Frigidaire product ever!
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 18, 2020
Hi, majorbummed!
I’m not pleased to learn about your issues with the wall ovens. I would love to make sure you are being properly assisted, be on the lookout for an email from me shortly.
Bianca
I’m not pleased to learn about your issues with the wall ovens. I would love to make sure you are being properly assisted, be on the lookout for an email from me shortly.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love
on August 5, 2020
Posted by: AmyN3
[This review was collected as part of a promotion.] I had a kitchen remodel and the wall oven looks great. Love having the double oven feature.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Control Pad Failed After 2 Months
on August 6, 2020
Posted by: Trinidad
We received an F-015 error only after installed for 2 month and is linked to the control panel. We are still waiting a technician to fix this. Due to schedule timeframe being so far out, we’ve had no over for almost four weeks! Not happy, and wish I would have selected another brand!
Response from frigidaire.comBy Bianca, Online Outreach Specialist , August 24, 2020
Hello, Trinidad!
I’m sorry to hear about your issues with the wall oven. We were able to see the wall oven was recently repaired. If the service visit didn’t resolve the issue, please reach back out to us for assistance.
Bianca
I’m sorry to hear about your issues with the wall oven. We were able to see the wall oven was recently repaired. If the service visit didn’t resolve the issue, please reach back out to us for assistance.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
2
New oven and it’s not working
on August 6, 2020
Posted by: Abaker492
Just purchased and installed today and my new oven isn’t working
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 24, 2020
Hi, Abaker492!
Thank you for your feedback. We are not happy to learn that the wall oven is not working properly. We see you have been in touch with us regarding your concerns and see where service has been scheduled to address your concerns. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for your feedback. We are not happy to learn that the wall oven is not working properly. We see you have been in touch with us regarding your concerns and see where service has been scheduled to address your concerns. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire double oven
on August 10, 2020
Posted by: DMoff
[This review was collected as part of a promotion.] A double oven is a no brainer in my house. We use it a lot and having two ovens operating at different temps is optimal. Great clean design. The meat probe is a cool bonus. My one complaint is the buttons on for timer and Off. They Sometimes are too sensitive and that’s aggravating. Maybe my fingers aren’t used to it yet but occasionally I push the timer on/off and it turns the off oven.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Advertised great features, poor service
on August 10, 2020
Posted by: Barry69
Double oven looks great installed, now if could just get the thing to work. After 3 months the electronic control board started flaking out and have been waiting for 2 months without parts to get it fixed.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , August 31, 2020
Hello, Barry69!
Sorry to hear about your experience with the wall oven. I was able to see the parts shipped and will be delivered to you soon. Please reach back out to us if you need any further assistance.
Bianca
Sorry to hear about your experience with the wall oven. I was able to see the parts shipped and will be delivered to you soon. Please reach back out to us if you need any further assistance.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful looking Appliance
on August 10, 2020
Posted by: Dbigs63
[This review was collected as part of a promotion.] I purchased this after my 15 year old double oven wasn't cooking right, things took so long to heat up. This oven he's everything evenly and is such a joy to use. So many awesome features on it.
Written by a customer while visiting frigidaire.com