Customer Reviews for Frigidaire - Gallery Series 27" Built-In Double Electric Convection Wall Oven - Stainless Steel
Customer Rating
4
Easy to operate
on August 27, 2020
Posted by: LouPA
[This review was collected as part of a promotion.] We got this unit as a replacement for a Kenmore unit that died after one 2 years. We love the individual control for top & lower ovens. So easy to set up without scrolling a digital menu. Radon for 4 stars is the the temperature probe was not shipped with the unit. We’re using the probe we had from old unit.
[This review was collected as part of a promotion.] No complaints! I haven't had an opportunity to use every feature but so far it bakes wonderfully! I read many complaints about the glass like touch pad not responding. Don't press hard on it like you would have on your 25 year old oven or microwave and it works perfectly. Easy does it. Another bonus, I purchased the Gallery line in stainless and it's beautiful and easy to keep clean.
[This review was collected as part of a promotion.] After our 25 year old oven died, we searched high and low before we settled on this unit. It is extremely user friendly and easy to use. We can't believe how evenly it bakes. We should have purchased this years ago!
[This review was collected as part of a promotion.] We bought this a few months ago and the cooling fan needs replaced. It’s been almost three weeks of waiting for the part, so we haven’t been able to use it.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, September 4, 2020
Hi, Valued Consumer!
Thank you for your feedback. We are sorry to hear of your issue with the wall oven cooling fan not working. We have reviewed and see where service has been scheduled. If this isn't resolved, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
[This review was collected as part of a promotion.] We are well pleased with our new ovens, and especially that Frigidaire will compensate us for the 135 fee---over and above the usual installation fee---we were charged to modify the opening in the wall. The appliance is working well, and the controls are pretty straightforward and easy to use.