Customer reviews from kitchenaid.com
KitchenAid - 18" 29-Lb. Built-In Ice Maker - Black
Average customer rating
3.9
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
65
4 Stars
12
3 Stars
8
2 Stars
2
1 Star
21
76%of customers recommend this product.
(
68 out of
89)
Customer Reviews for KitchenAid - 18" 29-Lb. Built-In Ice Maker - Black
Customer Rating
5
great features
on January 12, 2024
Posted by: non of the above
[This review was collected as part of a promotion.] I love this product' I had the last one for 12 years until we had the freeze and it screwed it up
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Undercounter Icemaker Runs hot
on February 15, 2024
Posted by: Hyphen
from San Jose, CA
[This review was collected as part of a promotion.] Functioning as expected. Runs hot which makes the neighboring cabinets warm, keeping any alcohol stored warm as well. Not ideal.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
screwed up from the start
on February 17, 2024
Posted by: Terrible Experience
[This review was collected as part of a promotion.] The machine took 3 months to arrive due to supply chain issues. After installation, The machine quit working after 2 days. Took 2 weeks to fix it. It came from the factory with a faulty part.
Response from kitchenaid.comBy KitchenAid Team, February 21, 2024
Thank you for sharing your experience with us, Terrible Experience. We apologize for the concerns that you are experiencing with your Ice Maker and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 485137.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
great machine
on April 15, 2024
Posted by: SCM1
[This review was collected as part of a promotion.] My wife want an ice machine. We previously had a kitchenaid and used the brand again for the ice machine in the new house. We installed is special as the house did not have one.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features!
on May 18, 2024
Posted by: Paulownia
[This review was collected as part of a promotion.] Excellent machine. Very quiet. Easy install. Appreciate light and storage bin for scoop.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Ice party every day
on May 19, 2024
Posted by: Chill 27
[This review was collected as part of a promotion.] Had for one month. So far great ice. Produces plenty of ice and cubes are a perfect size
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Never run out of ice
on June 7, 2024
Posted by: Cousin Beth
[This review was collected as part of a promotion.] This is our second Kitchen Aid ice maker. The first one was sold with the home. Liked the first one so much we bought another one for our new home. Easy to clean and use. We never run out of ice.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Undercounter Ice Maker works GREAT!
on June 25, 2024
Posted by: JanHick
[This review was collected as part of a promotion.] I had this installed about a month ago. It works GREAT. Super quiet operation and makes lots of crystal ice for our home useage.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com