Customer reviews from avalon h2o
Avalon - A7 Bottleless Water Cooler - Black
Average customer rating
4.5 out of 5
4.5
(218 Reviews)
Open Ratings Snapshot
Rating breakdown 218 reviews
5 Stars
143
4 Stars
54
3 Stars
10
2 Stars
5
1 Star
6
78%of customers recommend this product. 
(
14 out of 18
)
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Customer Reviews for Avalon - A7 Bottleless Water Cooler - Black
Customer Rating
1 out of 5
1
Had no choice
on February 13, 2022
Posted by: Al
from Lincoln Park, NJ
Verified Purchase:No
I called due to the water freezing. Was told that I had to purchase a new one because the thermostat was welded to the water tank. I am a tech, forked over the money. When the new unit arrived, I disassembled the old one. I was lied to. It was not welded, actually the NTC that monitors the cold slips into a tube that is welded. They could have easily sold me an NTC or a board and have me make the decision. Not happy with this deceptive practice.
No, I would not recommend this to a friend.
Written by a customer while visiting avalon h2o
Customer Rating
1 out of 5
1
A7BOTTLELESS
on August 2, 2020
Posted by: Jim R
from Fort Wayne IN
Verified Purchase:No
After installation, Would not dispense hot water. Discovered float inside hot water tank is broken.
Written by a customer while visiting avalon h2o
Customer Rating
5 out of 5
5
A7 Bottleless
on November 19, 2020
Posted by: LOHNSTAR OPTICS INC
from ESCONDIDO CA
Verified Purchase:No
Seems to work so far. Good price. Will save money over bottles in the long run
Written by a customer while visiting avalon h2o
Customer Rating
5 out of 5
5
Impressed with build quality
on November 21, 2020
Posted by: Richard
from Chino Hills CA
Verified Purchase:No
Great instructions. Included everything I needed for installation. Impressed with build quality.
Written by a customer while visiting avalon h2o
Customer Rating
1 out of 5
1
Front panel not aligned
on August 6, 2022
Posted by: Jagdish P.
from Phoenix, AZ
Verified Purchase:No
The front panel was not aligned just taped and needed to be redone by removing the top screws. Also, the bottom door has no upper hinge or metal protrusion to snap the door, and cannot be pivoted to open and shut. The back inlet pipe does not go in at all!
Written by a customer while visiting avalon h2o
Customer Rating
5 out of 5
5
Amazing bottleless water cooler
on August 9, 2025
Posted by: Anonymous
Gender:Female
We love this water cooler. Our city water taste horrible and this was a welcome to have to start drinking more water daily.
I would recommend this to a friend!
Written by a customer while visiting avalon h2o
Customer Rating
5 out of 5
5
Good packaging
on September 4, 2025
Posted by: Anonymous
Gender:Female
[This review was collected as part of a promotion.] I am happy with this purchase, thank you Amazon!!!
Written by a customer while visiting avalon h2o
Customer Rating
2 out of 5
2
not impressed
on September 19, 2025
Posted by: Richard Reed
Gender:Male
I bought this and it doesn't cool or heat the water, now i have to go through customer service to fix the issues.
Written by a customer while visiting avalon h2o
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