Customer Reviews for Avalon - A12 Bottleless Water Cooler - Stainless Steel
Customer Rating
5
A12 Bottleless
on November 17, 2020
Posted by: Juan S
from Philadelphia PA
This is actually a replacement for my original purchase. Their customer service team was excellent and worked with me to try to fix the original unit, but when that was not possible they sent me a new unit. I appreciate their quick follow up on my issue.
I’ve only had the unit installed for about a week. So far, it’s ok - the hot water is hot, the cold water is cold. However, the water tastes sort of like cardboard. The unfiltered water actually tastes better.
No more buying gallons of water or drinking tap water
on September 2, 2020
Posted by: Deni
from St Louis, MO
I love having cold, natural, and hot water available at any time. It is very convenient. The Avalon Customer Service is fabulous. You get to talk to someone at anytime very quickly. I was unfortunate to have an issue with my A12 water cooler, but they simply sent me a new one, without me having to prove my point. I was very impressed with that.
I was going back and forth between the Avalon and the aqua tru. I initially bought the Aqua Tru. But after a month it was stolen. I decided to try the Avalon since it had a self cleaning function. I love it! It only needs to be cleaned manually about every 6 months. It is definitely more convenient and it has 3 different water temperatures! Love it!