Customer reviews from hp.com
HP - 962 Standard Capacity Ink Cartridge - Yellow
Average customer rating
4.4
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
41
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
7
67%of customers recommend this product.
(
6 out of
9)
Customer Reviews for HP - 962 Standard Capacity Ink Cartridge - Yellow
Posted by: Jeff Shap
from NJ
Verified Purchase:Yes
The yellow cartridge was either damaged or empty. The app said empty.
No, I would not recommend this to a friend.
Value
1
Quality
1
Response from hp.comBy Amanda , HP Care, February 27, 2023
Hi Jeff,
Getting an empty cartridge stops the ability to print. I understand the interruption to your day. In this case, a quick return is the best solution. Go to www.support.hp.com/us-en/contact-hp/ for help. For a return, go to www.hp.com/us-en/shop/cv/returnsandexchanges. These outcomes are rare, so I hope your next HP experience is fantastic.
Amanda
HP Care
www.hp.com/support/
Getting an empty cartridge stops the ability to print. I understand the interruption to your day. In this case, a quick return is the best solution. Go to www.support.hp.com/us-en/contact-hp/ for help. For a return, go to www.hp.com/us-en/shop/cv/returnsandexchanges. These outcomes are rare, so I hope your next HP experience is fantastic.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (43) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
0 out of
1)