I want to specify that the HP products are great. I gave a low rating due to frustration about HAVING to purchase HP products. Its a money grab in my opinion.
It toke me more than an hour to get the cartridges to work properly. Driver update, app updates, printer not found, cartridges showing as empty, etc…that really was a pain.
Arrived, installed, printer did not work. It was faulty. Called HP Customer Care. After 45 min on a phone HP agreed to send a new one. New ink arrived in 5 days, installed and printer works now.