Customer reviews from usa.canon.com
Canon - VIXIA HF W11 Waterproof HD Camcorder - Black
Average customer rating
2.3
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
0
4 Stars
0
3 Stars
1
2 Stars
3
1 Star
0
25%of customers recommend this product.
(
1 out of
4)
Customer Reviews for Canon - VIXIA HF W11 Waterproof HD Camcorder - Black
Customer Rating
2
Where to start
on September 27, 2020
Posted by: Sire
from Central Minnesota
Before I even was able to do any "water proof" testing, I came across too many basic operational functions that aren't there or do not work well. The camera claims to have a time-laps mode but it is missing from the menu as indicated in the user manual. There is no way to change the recording mode other than 60i or 60p. UXP, XP, and EP options are not available in the menu. The motor used to zoom in and out is much louder than is should be and is easily picked up by the internal mic. When connected to a computer to move files from the internal 32GB of memory, the ability to delete files from the internal memory is not available as it would be on most external storage devices such as an SD card or thumb drive.
Besides that, the video quality was unremarkable. The low light ability was OK. The size and feel is in line with many other cameras on the market.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
3
Confusing Menu and Difficult to Use Touch Screen
on June 2, 2020
Posted by: Eric1972
from San Antonio, Texas
I bought another brand and returned it a few weeks later as the video files were corrupt and unreadable.
I purchased two of these Canon units as I am recording activities and installation techniques on my job sites.
I am finding that the touch screen fails to register my touch most of the time. It seems like I need to touch the screen several times to get it to work.
I am unable to locate anything in the user manual or the on screen menu to specify that the camera records to the SD card rather than to the internal hard drive. I am also unable to locate this setting on the Canon website or elsewhere.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
2
Can't use for streaming / webcam
on December 19, 2020
Posted by: Steven84
The camera has no option to remove the overlay icons when using HDMI output and is unusable for streaming / webcam. Will get refund. This is such a basic feature for cameras in the past years that I'm frustratingly surprised it's missing here.
Otherwise, I would give it 4 stars due to a cumbersome and sometimes confusing menu. I honestly have not used it enough to be able to judge the quality though.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
2
Missing a very important piece of equipment
on December 27, 2019
Posted by: Vision
from Takoma Park MD
On page 13 of the Basic User Guide in the box section. the guide mentions AV Cable (optional) well, how do I get my hands on this specific cable, its not even mentioned in the product description online.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com