Customer reviews from geappliances.com
GE Profile - 30 inches - Externally Vented & Convertible - Under cabinet Range Hood - Matte White
Average customer rating
4.2 out of 5
4.2
(107 Reviews)
Open Ratings Snapshot
Rating breakdown 107 reviews
5 Stars
67
4 Stars
18
3 Stars
10
2 Stars
4
1 Star
8
86%of customers recommend this product. 
(
85 out of 99
)
Best Buy Privacy Policy
Customer Reviews for GE Profile - 30 inches - Externally Vented & Convertible - Under cabinet Range Hood - Matte White
Customer Rating
5 out of 5
5
catchy and modern
on September 18, 2021
Posted by: Wcs1983
from Hanover township, PA
Just bought this unit for our brand new home. Great features, very modern, and pretty powerful exhaust fan. The only thing that I wish it has is a microwave. This unit is basically a glorified nice and modern looking huge android powered tablet with a suction fan for your kitchen. We connect this hub with our Alexa devices and it works flawlessly.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Almost there
on September 18, 2021
Posted by: gcch
from California
The idea, build and design are great. Main complaints are the cpu and memory are minimal, making it painfully slow to use. Once an app like Netflix is up and running it works as expected but takes a while to get there. Other issue is the resolution isn’t very good. It’s not horrible but could be significantly better without adding much cost. Looking forward to the next iteration to address these problems.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
1 out of 5
1
Quality
5 out of 5
5
Value
3 out of 5
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, September 23, 2021
Hello, we appreciate your review. We’re sorry to hear of your concern regarding the resolution and loading times of your Kitchen Hub. We appreciate you providing us this feedback and we will pass it along to our Kitchen Hub product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Wait to Buy - YouTube TV Doesn’t Work Yet
on August 21, 2021
Posted by: MikenVenice
from Venice, Florida
The title says it all. After spending three hours of troubleshooting, I ended up at google second-tier technical support. They told me that the android/YouTube TV interface is not yet supported.
So in the meantime I’m using sling TV for the Kitchen hub until this interface is developed. The fact that there is a YouTube TV icon on the hub entertainment page is misleading.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
3 out of 5
3
Quality
3 out of 5
3
Value
3 out of 5
3
Response from geappliances.comBy Mike@GEA, GE Appliances, August 24, 2021
Hello,

Thank you so much for sharing your experience with us. We're quite sorry to hear that some of the features are not working and can understand your disappointment. For technical support for the Connected capabilities of the Kitchen Hub, contact our Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.

We hope this helps! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Awesome Device!
on August 19, 2021
Posted by: Moreys
from Parsippany, NJ
Just had by Smart Hub installed and love it! It has so many features and apps. The screen is huge and very clear. I had to stop myself from watching a Netflix movie on it. Can't wait to see how the cameras work. Only complaint is that I wish there was a more detailed tutorial s there is so much it can do.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great kitchen help
on August 4, 2021
Posted by: Glen108
from Ft Lauderdale fl
Great kitchen hood , love the cooking app, big screen for video.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
A nice kitchen addition
on June 15, 2021
Posted by: Mj 1
from Irmo South Carolina
I have only used the hub for two weeks I still have a lot to learn. I enjoy being able to put family resapies in it and can get rid of all the old lose papers. My only draw back is the fan is a little Loud. I have enjoyed it so far.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Wonderful addition to our kitchen
on June 15, 2021
Posted by: Ks Kid
from Midwest ISA
Love our new GE Smart Hub & exhaust hood. It’s really nice for reading recipes and watching Netflix or listening to music or facetime with family while we cook!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great product
on June 10, 2021
Posted by: JerseyToTenn
from Greeneville, TN
The GE Kitchen Hub has a nice sleek look and performs well. If you know how to use a tablet, then you can use the features on the kitchen hub. You can even talk to it! I can’t imagine my kitchen without one. Excellent product!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
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