Customer reviews from geappliances.com
GE Profile - 30 inches - Externally Vented & Convertible - Under cabinet Range Hood - Matte White
Average customer rating
4.2
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
67
4 Stars
18
3 Stars
10
2 Stars
4
1 Star
8
86%of customers recommend this product.
(
85 out of
99)
Customer Reviews for GE Profile - 30 inches - Externally Vented & Convertible - Under cabinet Range Hood - Matte White
Customer Rating
3
Fun idea with potential.
on March 2, 2020
Posted by: Mathalok
from Indiana
I got my new hub installed and have really been enjoying it. The integration with my GE oven work well and it's very nice to turn on the stove and have the lights and vent fan turn on automatically. The tablet features seems pretty responsive and hope it will continue to stay that way. Initial impressions there are a few things that I wish were improved. The fan is a bit louder than I would like, the camera resolution seems very poor, the screen seems to stay on top long and seems to be on when it should be asleep. My biggest annoyance is the mic has trouble picking up the voice assistant commands (or hey Google) I usually have to tell loud enough another assistant on the other side of the house hears me first. I also wish the speakers were a bit nicer, they work ok but the distortion gets pretty bad at higher volumes. Overall, it's a fun you but for the price it should be a little more refined. Most issues should be able to be fixed via updates so hopefully the long term support will be good.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
So Far ..So good!
on February 25, 2020
Posted by: NickJ_77
from Temecula, CA
We bought this to top off our complete kitchen remodel. We went back and forth between Samsung's smart hub fridge but this was a much better fit for us. This thing has access to just about every app out there as it has full Android support unlike the Samsung refrigerator. This was a great choice as my wife really wanted something to assist in making meals for the family. She got that and so much more. Needless to say she loves it and it has been getting a lot of use in very practical ways. From displaying the family calendar schedule to controlling our echobee thermostat this thing is amazing! Many have criticized this appliance and for the life of me I can't see why. It takes the power and convenience of your phone to the heart of your home, the kitchen all in a neat practical package. We didn't need a microwave as ours is built in on the adjacent wall, so for us this was perfect! Although GE announced that a microwave version will be available later this year for those who need it. So far we love our smart hub range hood and hope to get many years of use out of it!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Most useless waste of space ever
on February 9, 2020
Posted by: jackie27272
from Arlington, MA
I would never have chosen this item on my own. It was in the house I bought. However, I was DISMAYED to find out what it was. After trying it a few times, I disabled it and haven't turned it on since. Here are my issues with it: 1) Not a microwave 2) No option to manually turn on the vent fan; can only be done through wifi connection or heat sensors, and didn't seem to work when we tested it 3) Screen height is too high 4) WiFi connectivity + motion sensors + camera = super invasive 5) Large and ugly 6) If I needed another screen, I'd just buy an iPad 7) It's unclear to me why anyone would want to connect their kitchen appliances 8) Interface is not intuitive 9) Pointless. I intend to have it removed and replaced with an actual vent fan.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , February 10, 2020
Hello jackie27272 - Thank you for the review. Your feedback is important to our business and we can assure you that your comments will be shared with our design team for future consideration and product improvement. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing features!
on January 28, 2020
Posted by: Kfell
from Blandon, Pa
Love all the features available on this hood! I can be cooking and play music or watch a show/ movie! I can video chat while cooking if I’m sharing a recipe! I absolutely love it! Plus vent covers are easy to clean as well as monitor screen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
HUB should be called the Blackhole
on January 12, 2020
Posted by: Joecostamesa
from West Hills, CA
Purchase this product and December 2019 along with stove microwave and dishwasher. Unit was installed on December 26, 2019.
The unit is now totally black and not working as of January 12, 2020. Side light indicator is lite and a noise of internal fan seems to be turning, but no display at all.
This comes a day after the dishwasher has to be replaced for the third time. All of these units have been professionally installed. Total disappointment.
This comes a day after the dishwasher has to be replaced for the third time. All of these units have been professionally installed. Total disappointment.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy SHARON@GEA , GE_Appliances , January 14, 2020
Hello Joecostamesa - Thanks for sharing your feedback. We're truly sorry for any inconvenience you've had and understand your disappointment.Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Product
on December 30, 2019
Posted by: SusieSRM
We had the Samsung refrigerator with the Samsung Family hub and we transitioned to the GE range hood. We love the cameras, videos and video conferencing. It's great!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
This thing is so cool!
on December 10, 2019
Posted by: Dlightlady
from Charlotte NC
Looks amazing in our kitchen. We find something new everyday to make things a little bit more streamline!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Innovative features
on December 5, 2019
Posted by: Deniz
from So. California
We love the GE kitchen hub! However, there should be a manual included to explain some of the android features. I called the GE technical support and they were unable to help as this is a new product and was told they did not have manuals for the Android features. We are pleased with the lighting and the vent features as well as the ability to go to the Google store and download available apps.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com