Customer reviews from Melissa and Doug
Melissa & Doug - Lock & Latch Board
Average customer rating
3.8
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
9
4 Stars
9
3 Stars
0
2 Stars
1
1 Star
4
50%of customers recommend this product.
(
3 out of
6)
Customer Reviews for Melissa & Doug - Lock & Latch Board
Customer Rating
4
Lost the combinations for both bottom locks
on November 27, 2020
Posted by: Breena
from Gatineau, Quebec, Canada
Verified Purchase:No
I lost the combinations for both bottom locks. Is there a way to get them or will I have to buy another one and throw away a perfectly good toy?
I would recommend this to a friend!
Response from Melissa and DougBy January 8, 2021
Hi Breena:
Thank you for taking the time to comment on the Lock & Latch Board. Please give us a call at 800 284 3948 so that we can get some details and help you with this.
Best,
Chelsea
Thank you for taking the time to comment on the Lock & Latch Board. Please give us a call at 800 284 3948 so that we can get some details and help you with this.
Best,
Chelsea
Written by a customer while visiting Melissa and Doug
Customer Rating
4
Lost the combinations for both bottom locks
on November 28, 2020
Posted by: Breena
from Gatineau, Quebec, Canada
Verified Purchase:No
I lost the combinations for both bottom locks. Is there a way to get them or will I have to buy another one and throw away a perfectly good toy?
I would recommend this to a friend!
Response from Melissa and DougBy Melissaanddougpwr, Melissaanddougpwr, April 21, 2022
Hi Breena:
Thank you for taking the time to comment on the Lock & Latch Board. Please give us a call at 800 284 3948 so that we can get some details and help you with this.
Best,
Chelsea
Thank you for taking the time to comment on the Lock & Latch Board. Please give us a call at 800 284 3948 so that we can get some details and help you with this.
Best,
Chelsea
Written by a customer while visiting Melissa and Doug
Posted by: Jessica
from Undisclosed
Verified Purchase:Yes
Even though there are only 4 doors on this toy, each one offers a different challenge. The only issue I have with this toy is that the "briefcase" lock doesn't snap open, like it's supposed to. Still a good activity board that I'd buy again as a gift.
Response from Melissa and DougBy Melissaanddougpwr, Melissaanddougpwr, April 21, 2022
Hi Jessica,
Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and are sorry to hear that you are having trouble with your Lock and Latch Board. Please call us at 800 718 5365. Anyone on our friendly consumer care team will be happy to help you.
Best,
Amy
Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and are sorry to hear that you are having trouble with your Lock and Latch Board. Please call us at 800 718 5365. Anyone on our friendly consumer care team will be happy to help you.
Best,
Amy
Written by a customer while visiting Melissa and Doug
Customer Rating
1
Not child friendly
on July 16, 2021
Posted by: Jolisa
from Canada
Verified Purchase:No
The bottom right combination lock is very finicky and has only opened a few times and is now stuck closed. As well as the key managed to break off in the key jam.
No, I would not recommend this to a friend.
Response from Melissa and DougBy Melissaanddougpwr, Melissaanddougpwr, April 21, 2022
Hi Jolisa,
Thank you for taking the time to comment on the Lock & Latch Board. We appreciate your feedback and will be sure to pass it along.
Best,
Your Friends at Melissa & Doug
Thank you for taking the time to comment on the Lock & Latch Board. We appreciate your feedback and will be sure to pass it along.
Best,
Your Friends at Melissa & Doug
Written by a customer while visiting Melissa and Doug
Customer Rating
4
Possibly
on May 30, 2022
Posted by: Tina the boy mom
from Florida panhandle
Verified Purchase:No
My child loves to play with all the latches and such. He is super engaged with it. Our only issue is the bottom combination lock does not open with the code
I would recommend this to a friend!
Response from Melissa and DougBy Melissaanddougpwr, Melissaanddougpwr, June 9, 2022
Hi Tina,
Thank you for taking the time to contact us. Please give us a call at 80 718 5365. Anyone on our friendly consumer care team will be happy to help you.
Best,
Your Friends at Melissa & Doug
Thank you for taking the time to contact us. Please give us a call at 80 718 5365. Anyone on our friendly consumer care team will be happy to help you.
Best,
Your Friends at Melissa & Doug
Written by a customer while visiting Melissa and Doug
Posted by: ROSE
from Undisclosed
Verified Purchase:Yes
Making learning fun for a curious child. Another well made toy to last through hours of play time.
Written by a customer while visiting Melissa and Doug
Customer Rating
4
What it’s perfect for….
on August 2, 2025
Posted by: Fran
from Canada
I got this board in error when the online store shipped it to me incorrectly, but I decided to keep it.
It’s a beautiful board, solid and well made. My near 2 year old enjoys tinkering with it, but if given the chance again, would I buy it?
It’s perfect for a nursery or preschool with lots of children, but one that has limited play value at home.
Written by a customer while visiting Melissa and Doug