Customer reviews from Melissa and Doug
Melissa & Doug - Wooden Doll Family
Average customer rating
4.4
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
20
4 Stars
1
3 Stars
2
2 Stars
1
1 Star
2
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Melissa & Doug - Wooden Doll Family
Posted by: Leslie
from Undisclosed
Verified Purchase:Yes
Super cute. My 2.7 yr old granddaughter immediately loved them and started playing with them and carrying them around with her. I love that they are open to the imagination of the child in that they are not pegged into a particular story (like so many of the toys today are tied to movies which inhibits imagination because they have to conform to the story line and character's personality, etc.)
Written by a customer while visiting Melissa and Doug
Customer Rating
3
Good dollhouse, disappointing doll color options
on January 2, 2026
Posted by: Kiki36
from Seattle, WA
My daughter got this as a gift and she's enjoying it so far. She likes the elevator, which is a nice touch. We're a Black family, so I came to look for some Brown or Black dolls to use with the house. I was incredibly disappointed to see there were no dolls who aren't White. My disappointment increased when I saw that customers have been asking for diverse dolls for years with seemingly no actual action from the company. I'm thankful for the gift, but will be looking elsewhere for future toy needs.
Response from Melissa and DougBy Melissa & Doug Customer Care, February 6, 2026
Hi Kiki36,
Thank you for sharing your and your daughter's experience with the Melissa & Doug Wooden Doll Family. Our commitment is to provide our customers with a 7-piece family-doll play and we’re sorry to hear it did not live up to your expectations. We value your feedback and will use it towards improving for the future. If you're still experiencing issues, we would be grateful for the opportunity to turn this into a positive experience for you. Please contact our Customer Care team at 1-800-284-3948 so that we can learn more and provide additional support. We look forward to speaking with you!
Sincerely,
Your friends at Melissa & Doug
Thank you for sharing your and your daughter's experience with the Melissa & Doug Wooden Doll Family. Our commitment is to provide our customers with a 7-piece family-doll play and we’re sorry to hear it did not live up to your expectations. We value your feedback and will use it towards improving for the future. If you're still experiencing issues, we would be grateful for the opportunity to turn this into a positive experience for you. Please contact our Customer Care team at 1-800-284-3948 so that we can learn more and provide additional support. We look forward to speaking with you!
Sincerely,
Your friends at Melissa & Doug
Written by a customer while visiting Melissa and Doug