I love that this product lets my boys (5 & 2) select their size of paper and be as creative as they want. However, it is hard for me to get the paper threaded under the tear off bar. They can't use it by themselves. Even when pre-threaded for them, they have a hard time with it. I end up folding the paper to a point like the first folds of a paper airplane and then threading it under the bar, pulling it out and unfolding.
Response from Melissa and DougBy Melissaanddougpwr, Melissaanddougpwr, April 21, 2022
Hi Jillian: Thank you for taking the time to comment on the Tabletop Paper Dispenser. We appreciate your feedback and I will be sure to pass it along. Best, Chelsea
Written by a customer while visiting Melissa and Doug
Customer Rating
2
Difficult to thread paper - gets bunched up
on September 24, 2024
Posted by: RKSriz
from Seattle, WA
I bought this so that my kids could use their paper rolls from Melissa and Doug for whatever size they need. My kids (5 and 8) were so frustrated in pulling the paper through - it keeps ripping or getting bunched up. It was difficult for me to thread as well. I'm not sure if we are missing something obvious (like a loosening option), or if it's defective, but we are pretty disappointed considering the high quality expectations from M&D!
Response from Melissa and DougBy care, September 26, 2024
Hi! Thank you for taking the time to comment on the paper roll dispenser. Please give us a call at 800 284 3948. Anyone on our friendly consumer care team will be happy to help you. Your Friends at Melissa & Doug
Written by a customer while visiting Melissa and Doug