Customer reviews from jennair.com
JennAir - 36 in. Wide 20 Cu. Ft. Built-In Column Refrigerator - Custom Panel Ready
Average customer rating
3.8
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
5
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
2
67%of customers recommend this product.
(
6 out of
9)
Customer Reviews for JennAir - 36 in. Wide 20 Cu. Ft. Built-In Column Refrigerator - Custom Panel Ready
Customer Rating
4
Column refrigerator
on March 16, 2026
Posted by: Naners
from Gatesville, TX
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Good product; wish it was easier to use.
Would love if there was a filter that could be cleaned or replaced. I had a shrimp odor that took multiple cleanings over weeks to finally address
Would love if there was a filter that could be cleaned or replaced. I had a shrimp odor that took multiple cleanings over weeks to finally address
Pros: Attractive Design, Quality Construction
Cons: Hard To Use
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5
Great fridge
on February 4, 2026
Posted by: Djsmith
from Columbia Mo
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I bought this 3 years ago and it’s a great fridge. Had a small problem with the fridge on year 3 and Jennair stood behind it and replaced the whole fridge. Amazing customer service I will never go anywhere else to buy my high end appliances ever again. Thanks
Pros: Attractive Design, Easy To Use, Quality Construction
Cons: Leaks
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
1
Terrible appliances
on December 1, 2023
Posted by: CindyS
from Fort Morgan, colorado
Length of ownership:6 months
[This review was collected as part of a promotion.] We purchased all brand new Jenn Air appliances for our new house and have literally had a repairman here to fix every single one of them - dishwashers, oven and now the refrigerator. I would never recommend this brand to anyone
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
1
Dysfunctional Design
on August 29, 2023
Posted by: Max Ghafar
from Texas
Length of ownership:1 month
[This review was collected as part of a promotion.] Awful small capacity, short width of shelves and drawers, short depth of drawers and door does not seal completely when is closed. I start lookin for a buyer to sell after a month in service.
Cons: Flimsy Construction, Unstable, Difficult To Clean, Hard To Use, Leaks, Bulky
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
3
Not worth the price
on February 9, 2023
Posted by: BWS52
from Haughton, LA
Length of ownership:6 months
[This review was collected as part of a promotion.] Fridge had been installed for about 5 mo. It spontaneously put itself into demo mode and everything in the fridge had to be thrown away. Stainless front smudges much easier than snuff stainless appliance I’ve ever owned. Water dispenser works intermittently.
Pros: Attractive Design
Cons: Unstable
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
5
Top of the line product.
on May 3, 2022
Posted by: Ed Bahler
from Lafayette, IN
Length of ownership:3 months
[This review was collected as part of a promotion.] This is a high end, well built and super attractive top shelf appliance. I've been a Sub-Zero owner for years and this feels and appears every bit as good, if not better made. The interior is stunning.
Pros: Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5
Revolutionary
on January 26, 2022
Posted by: Major Diane
from Louisiana
Length of ownership:1 month
[This review was collected as part of a promotion.] Modern look, without feeling you're part of the Jetsons TV show. Black interior adds to the innovation. Definitely requires a service technician that has been certified with Jennair appliances. Took 6 hours to put it together and install the refrigerator. Oh...American Made.
Pros: Attractive Design, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5
Love this refrigerator!
on August 20, 2021
Posted by: Mfbarrera
from Ponte Vedra, Florida
Length of ownership:1 month
[This review was collected as part of a promotion.] This is the star of my kitchen, Love the deep, the shelves, the water, light, the sound, everything! Everyone loves it!
Pros: Convenient, Attractive Design, Easy To Use, Compact, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com