Customer reviews from thule-us-ca
Thule - Subterra Backpack for 15" Laptop - Dark Shadow
Average customer rating
4.6
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
29
4 Stars
5
3 Stars
1
2 Stars
1
1 Star
1
86%of customers recommend this product.
(
18 out of
21)
Customer Reviews for Thule - Subterra Backpack for 15" Laptop - Dark Shadow
Customer Rating
5
My dog peed on it! Still the best Backpack ever
on March 3, 2020
Posted by: A dog Owner
My dog peed on it once and it changed color.
10/10 would buy again!
Written by a customer while visiting thule-us-ca
Customer Rating
2
Worthless pack design
on November 24, 2021
Posted by: Bill
from Woodacre, CA
I've been using this piece of junk for several years now, and the only reason I haven't replied it is the construction is excellent. It certainly won't fall apart. That's the best thing about it. The worst design flaw is that loaded the dumb thing can't be stood up. It falls over with any old, bottom heavy doesn't matter. The interior pocket is the pits as it blocks easy loading and access. The sunglass/tech hard case constantly is a struggle to zip closed. The pack is hard to adjust to carry a load properly, not that it matters much since it can't be easily packed either. Seriously one of the worst designed light packs I have ever used.
No, I would not recommend this to a friend.
Response from thule-us-caBy Thule Customer Service, November 30, 2021
Hello Bill,
I'm sorry to hear the Thule Subterra 25L did not meet your expectations! Thule designs many different backpacks to meet a wide variety of user needs and lifestyles. It seems this model was not a great match.
The Thule Subterra 25L is a very streamlined, minimalist commuter-style backpack. While it doesn't have some of the features of other bags in Thule's lineup, it is designed for those looking for the most efficient way to get from home to the office with as little extra bulk as possible.
I recommend checking out some of the larger backpacks in Thule's catalog, like the Crossover 2 30L. This backpack also features a rigid bottom that helps it stand upright for loading.
I'm sorry to hear the Thule Subterra 25L did not meet your expectations! Thule designs many different backpacks to meet a wide variety of user needs and lifestyles. It seems this model was not a great match.
The Thule Subterra 25L is a very streamlined, minimalist commuter-style backpack. While it doesn't have some of the features of other bags in Thule's lineup, it is designed for those looking for the most efficient way to get from home to the office with as little extra bulk as possible.
I recommend checking out some of the larger backpacks in Thule's catalog, like the Crossover 2 30L. This backpack also features a rigid bottom that helps it stand upright for loading.
Written by a customer while visiting thule-us-ca
Customer Rating
5
Great for the City
on March 3, 2020
Posted by: City Slicker
I recently started working in Philadelphia and take the train to commute, then walk 3/4 mile to my office. I wanted a light backpack that would hold an umbrella, laptop, rain jacket, my lunch, and power cords and accessories. This was perfect for the daily trip.
Written by a customer while visiting thule-us-ca
Customer Rating
5
Best pack I've ever owned!
on March 3, 2020
Posted by: Sweet Sarai
Used it for travel and as an everyday pack since 2015. Straps could use more padding/durability and the mesh side pocket is no longer usable (bummer). That said, would buy again in a heartbeat!
Written by a customer while visiting thule-us-ca
Customer Rating
5
An awesome bag
on March 3, 2020
Posted by: Devan
Absolutely love it! It's light and can hold a lot of things. I travel a lot for work between cities and it's perfect for clothing, toiletries, my Mac and gadgets.
Written by a customer while visiting thule-us-ca
Customer Rating
5
Great bag to have.
on March 3, 2020
Posted by: Gerome
I have been looking for the perfect EDC bag. I often ride my bike to work. I love the versatility of the bag. I love the look of it. It projects an amazing urban look. Only wish I have for this bag is to have a Luggage strap as I also want to bring it on my travels. Overall still an amazing bag.
Written by a customer while visiting thule-us-ca
Posted by: She23132
from Salt Lake City
Verified Purchase:Yes
I’ve had several backpacks throughout the years and I took a chance on this one hands-down best decision I’ve ever made super spacious very lightweight and comfortable to the back. Never getting another backpack again
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: 303jimp
from Colorado
Verified Purchase:Yes
A place for everything and everything in it's place. Perfect carry-on pack!
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca