Customer reviews from manufacturer
Thule - Subterra Backpack for 15" Laptop - Mineral
Average customer rating
4.3
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
8
4 Stars
1
3 Stars
2
2 Stars
1
1 Star
0
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Thule - Subterra Backpack for 15" Laptop - Mineral
Customer Rating
5
Great Backpack for me
on November 18, 2021
Posted by: EVR
from Nashville
I use this backpack a lot. It's great for traveling on 2-4 day trips unless you're my wife who needs a million outfits lol. I also use this for sports because I referee basketball. It holds all the items I need. I like just a different parts of the bag and that it has various compartments within the front part. The packing pouch is definitely the bonus for this backpack.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Excelent backpack
on July 22, 2022
Posted by: Highlander
from Florida
I have been using this bag for almost 6 months. I use it as a daily commuting bag and have used it for traveling on trips as well. It is very versitile! I love the side access to the pockets!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Slick pack, holds everything
on September 6, 2020
Posted by: kfb215
from Philly
LOVE this pack. It has basically become my mobile office. Room for multiple laptops/devices AND a full size keyboard. Great top and side access. Feels secure and padded in all the right places. Lightweight and durable. I’ll be using this for a long time!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
Hip belt is absolutely necessary
on October 14, 2021
Posted by: testname
This bag is light, has good features, and seems durable. But if you're going to be carrying any substantial weight in this bag, it needs a hip belt. The chest strap is flimsy and barely distributes any weight. I packed it with typical traveling material and I really couldn't imagine carrying this for more than 10 minutes. It would take a toll on you long term.
No, I would not recommend this to a friend.
Response from manufacturerBy Thule Customer Service, October 14, 2021
Thank you for sharing your feedback on the Thule Subterra Travel Backpack 34. We always appreciate hearing more about what our customers want from their Thule bags.
Thule does offer several different travel backpacks with hip belts that can be stowed or deployed as needed. The new Thule AllTrail X excels at taking you from the office, to the mountains and beyond thanks to a padded internal laptop sleeve, and full hip belt that can be tucked away when not needed.
Thule does offer several different travel backpacks with hip belts that can be stowed or deployed as needed. The new Thule AllTrail X excels at taking you from the office, to the mountains and beyond thanks to a padded internal laptop sleeve, and full hip belt that can be tucked away when not needed.
Written by a customer while visiting manufacturer
Customer Rating
3
Somewhat disappointed
on July 17, 2022
Posted by: DAH
from Ohio
I already submitted a review, but it never got posted, so I’ll submit another one. My first negative comment is that I don’t like the misleading shipping updates Thule provides. If the process is going to take weeks, SAY it’s going to take weeks. Don’t say it has shipped just because a shipping label was created. If I had it to do over again, I would have gone with one if my other top choices or I would have canceled this order, since I really needed a pack at the time, and wouldn’t have waited that long in hindsight. As for the pack itself, the materials and craftsmanship are quite impressive. I can’t complain about quality. And I love the overall look and color combo of burgundy and neon orange. Great look! The large utility sack inside the main compartment is an interesting idea, but for me, it would be much more useful if it had moveable dividers within the sack. Otherwise, everything automatically settles to the bottom every time I lift the sack vertically to put inside the backpack, making it challenging to get it inside without having to reach in and move everything around. That defeats the purpose. The laptop pocket is for 17” laptops, but even though my 17” Thinkpad fits comfortably when accessing from the main compartment, it BARELY fits when accessing from the side zipper, which I’m guessing could be an issue later. The front pocket inexplicably has pen slots that aren’t long enough, though the pockets are nice. The shoulder straps aren’t nearly comfortable enough for such an expensive backpack. And both handles, likewise, aren’t nearly comfortable enough for such an expensive pack. All in all, the look and workmanship of this pack are great, but if I had it to do over, I would have gone with another backpack.
No, I would not recommend this to a friend.
Written by a customer while visiting manufacturer
Customer Rating
3
Love it but too thick
on November 9, 2023
Posted by: DeeFergs23
from Boston, MA
Gender:Female
I love the functionality and all the storage of this bag, but there is just way too much padding. There is about 1” of foam used in this bag. It’s a real bummer because this was a big splurge price wise, but I never use it because it’s just too bulky.
No, I would not recommend this to a friend.
Written by a customer while visiting manufacturer
Customer Rating
5
Almost perfect for travel AND photography
on February 3, 2024
Posted by: Meandering Max
Gender:Male
I can't believe I overlooked this bag for so long! I have the Enroute Camera 25L and like a lot about it, but it's small (25L is a stretch IMO), I don't use the U-shaped camera access (I prefer the long straight side zip as this Subterra 34L has on the right hand side), and the back panel insert in the Enroute is quite stiff; the Subterra solves pretty much all these issues for me.
Some things I wish they'd bring over from the Enroute design to the Subterra:
- The Enroute front pockets, where there's a quick stash at the top and another accessed from the shoulder, but on the right hand side please (both with a bit more organization for pens, power banks, etc.)
- The roll top where the clips are at the very top of the Enroute works better for any roll positioning; the Subterra seems only useful in one position.
- With the roll top item above, the top grab handle on the Subterra would need to be moved to be accessible at all times; maybe like the Enroute, but preferably something sleeker.
- The laptop compartment at the top instead of the side would allow the side access to be a little closer to the back panel making side access easier when dropping it to one shoulder.
- A side access zipper to the main compartment on both sides; the same on both sides though, and both as close to the back panel as possible, unlike how they are on the Enroute.
- The Enroute front pockets, where there's a quick stash at the top and another accessed from the shoulder, but on the right hand side please (both with a bit more organization for pens, power banks, etc.)
- The roll top where the clips are at the very top of the Enroute works better for any roll positioning; the Subterra seems only useful in one position.
- With the roll top item above, the top grab handle on the Subterra would need to be moved to be accessible at all times; maybe like the Enroute, but preferably something sleeker.
- The laptop compartment at the top instead of the side would allow the side access to be a little closer to the back panel making side access easier when dropping it to one shoulder.
- A side access zipper to the main compartment on both sides; the same on both sides though, and both as close to the back panel as possible, unlike how they are on the Enroute.
Some things I wish they'd add that neither bag has:
- Grab handles on all sides; top, left, right, and bottom, all towards the back panel as much as possible, but easy to grab from any side when pulling down from overhead bins, etc.
- Stretch mesh side pockets on both sides (I'd be ok with both being like the ones on the Subterra too, but stretch mesh would probably fit better).
- Add a few accessory attachment points for things like carabiners and about 2/3 to 3/4 up on the sides by the back panel, add some nylon straps for G hooks with gatekeepers. These could be for hanging accessories, but I would like them for a removable luggage strap; fully loaded, lifting a heavy bag over the slide through style on the Subterra can be difficult to manage.
- Grab handles on all sides; top, left, right, and bottom, all towards the back panel as much as possible, but easy to grab from any side when pulling down from overhead bins, etc.
- Stretch mesh side pockets on both sides (I'd be ok with both being like the ones on the Subterra too, but stretch mesh would probably fit better).
- Add a few accessory attachment points for things like carabiners and about 2/3 to 3/4 up on the sides by the back panel, add some nylon straps for G hooks with gatekeepers. These could be for hanging accessories, but I would like them for a removable luggage strap; fully loaded, lifting a heavy bag over the slide through style on the Subterra can be difficult to manage.
The Subterra is a great bag that I highly recommend, but Thule, please feel free to contact me if you want someone to test out some prototypes with any of these changes ;)
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Posted by: Kay
from Shelbyville, TN
Verified Purchase:Yes
I just returned from my first trip using my new Subterra backpack. It provided a lot of storage room for overnight items that I didn't want to put in my checked bag. It has padded electronics storage and many other extra features in addition to a large middle compartment which is accessible from the main full opening in the top and you can also access it from the side zipper; also having the option of carrying it as an upright pack or by the side handle in a horizontal position like a carry-on suitcase. Every zipper, handle and pocket is top quality. It is a perfect design for someone who travels for business or pleasure. I love it.
I would recommend this to a friend!
Written by a customer while visiting manufacturer