Customer reviews from Charbroil
Char-Broil - Performance Gas Grill - Stainless Steel/Black
Average customer rating
4.1
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
15
4 Stars
7
3 Stars
3
2 Stars
3
1 Star
1
75%of customers recommend this product.
(
21 out of
28)
Customer Reviews for Char-Broil - Performance Gas Grill - Stainless Steel/Black
Customer Rating
3
Leaves a lot to be desired
on August 20, 2020
Posted by: LVRich
from Vegas
Level of expertise:Intermediate
Length of ownership:6 months
The overall metal quality is thin for “professional” grill. The burner control goes from low to high, not much in between. The logos get smeared and wiped off with standard cleaners.
No, I would not recommend this to a friend.
Response from CharbroilBy SME, November 8, 2023
Thank you for your feedback.
Written by a customer while visiting Charbroil
Customer Rating
2
parts quickly rot
on December 10, 2020
Posted by: Anonymous
from Florida
Gender:Male
Length of ownership:6 months
it's the second Charbroil grill I have. I don't recommend it because the parts rot very quickly. It is also bad for roasting because in the front the fire is very strong and burns the meat.
I'm changing brands.
I bought the second time trying to see if it was better. Clean properly but still rot parts very quickly. I don't recommend it.
I'm changing brands.
I bought the second time trying to see if it was better. Clean properly but still rot parts very quickly. I don't recommend it.
No, I would not recommend this to a friend.
Response from CharbroilBy Dustin, SME, December 14, 2020
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Please follow this link (ow.ly/SktNu) or give us a call at 1-866-239-6777 and we will be able to best investigate and help.
Written by a customer while visiting Charbroil
Customer Rating
2
Warning - No Back!
on May 6, 2021
Posted by: AndoverDan
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Warning - Grill has no back plate! I was very surprised to find that the grill has an open back with no back plate. What is the point of having cabinet doors if there is no back to the cabinet? I should have looked at this model at a store before buying it.
No, I would not recommend this to a friend.
Response from CharbroilBy Dustin, SME, May 7, 2021
The back of the cart assembly for this grill is open and this allows for more ease of access. If you ever have a question about any of our products please follow this link (ow.ly/SktNu) or give us a call at 1-866-239-6777 and we will be able to best assist.
Written by a customer while visiting Charbroil
Customer Rating
1
Horrible Grill
on July 1, 2021
Posted by: Michey
from Florida
Gender:Female
Length of ownership:6 months
We have had ours for 2 years and the wheels went to crap and we don't even move. We have cleaned it after using which we have hardly used and the inners have to be replaced. Ignite switch went out in less than a year. Very cheap built grill that would not last over two years for a lot of money and we hardly used it.
No, I would not recommend this to a friend.
Response from CharbroilBy Dustin, SME, July 2, 2021
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Please follow this link (bit.ly/3hyaoP4) or give us a call at 1-866-239-6777 and we will be able to best assist.
Written by a customer while visiting Charbroil
Customer Rating
4
Came with some dents and scratches. Otherwise good
on June 22, 2022
Posted by: Rsantos
from Westchester, NY
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
The grill came with a dent to the fire box and a few scratches to the side shelves, but other than that the grill is great.
I would recommend this to a friend!
Response from CharbroilBy SME, October 26, 2023
Thank you for your review.
Written by a customer while visiting Charbroil