Customer reviews from Char-Broil, LLC
Char-Broil - Performance Gas Grill - Black
Average customer rating
2.3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
1
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for Char-Broil - Performance Gas Grill - Black
Customer Rating
4
Good grill
on October 10, 2020
Posted by: Mohotta
from West Melbourne, FL
Gender:Male
Length of ownership:1 month
This is the second Tru-Infrared grill I have owned. Although this does cook things really good, I do like the old style better. My first grill had the pans that covered the flames. I wish they kept that style. This new style with a cover attached to the grates is not as good as the old one. Juices and such stay in the grates. It is a lot messier to clean up. The old style really burned off everything much better
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 10, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
I hate this grill
on February 27, 2021
Posted by: DMayo
from Broken Arrow,OK
Level of expertise:Intermediate
Length of ownership:3 months
I hate this grill. The paint is now flaking off all the grates. I don't want to eat paint!! Brushing the grates just smears grease and charred food around. To clean the grates you have to remove them! Every time! They are heavy and in the process get grease and grime everywhere!
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, March 2, 2021
We're very sorry to hear this. Please follow this link (ow.ly/SktNu) or give us a call at 1-866-239-6777 and we'll be happy to investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
2
Don’t waste your money
on September 5, 2020
Posted by: Tyler12
from Iowa
Gender:Male
Level of expertise:Intermediate
Length of ownership:3 months
This “infrared” grates are terrible. Food build up, not easy to clean, holds a lot of grease. I have never had a grill build up so much. There’s no way for anything to fall. When it does find an opening this grease trap is going to be burning hot. Guaranteed grease fire every time.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, November 7, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC