Customer reviews from hp.com
HP - Refurbished OfficeJet 250 Mobile Wireless All-In-One Printer - Black
Average customer rating
4.3
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
79
4 Stars
12
3 Stars
9
2 Stars
4
1 Star
8
81%of customers recommend this product.
(
59 out of
73)
Customer Reviews for HP - Refurbished OfficeJet 250 Mobile Wireless All-In-One Printer - Black
Posted by: avbmarketing
from South Carolina
Verified Purchase:Yes
Very compact which works out great for our limited office space but still has all the print/copy/fax etc. options.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Item is extraordinary great.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Officemen
Verified Purchase:Yes
Works great and fits everywhere
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Rod D
from Vero beach FL
Verified Purchase:Yes
Prints and scans fine but it is very slow. I haven’t had much time to print or scan since new purchase. I have noticed the paper alignment for scanning is really small (not a lot of papers fit) and hard to align paper straight into feeder.
Written by a customer while visiting hp.com
Posted by: MelN
Verified Purchase:Yes
I had a very specific application that I wanted to use this printer for. I use in an office that for privacy reasons cannot have a wireless Internet connection. Physically a corded connection was not at all convenient. It was also difficult to plug in, so it needed to be able to work off a battery for extended periods of time.
In this office my only Internet connection is a wired, Ethernet connection. This little printer fits in a tight space. I goes all day for me without needing a charge. I can program it to shut down after so many minutes of inactivity, which significantly impacts the battery life. Then I can print to it tirelessly without a wireless connection using direct Wi-Fi all while not impacting my Ethernet connection.
I love that it is full function. I did a lot of research before I bought it. I was a little concerned that it would meet my somewhat unique and specific needs, but I could not be more pleased with it.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: wdornenburg
from Knox, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] If you are buying this printer for the Bluetooth connectivity don’t do it. It does not connect with apple products or chrome book, the reason I bought it. I got it to connect with an older android phone but sadly no print service or connectivity with that. So now I have the same printer I had before just with a scanner attached. The scanner is about the only plus to the upgrade from the 200. If I would have known this I would have stayed with my separate portable scanner.
No, I would not recommend this to a friend.
Features
1
Performance
3
Response from hp.comBy Antonio, HP Care, October 3, 2019
Hi there,
I’m tremendously sorry to hear that you've had a poor experience with the printer so far. I can imagine how disappointing this has been, especially since we always aim to provide much more overall quality. That said, I want to assure you that we'll do everything we can to make this right.
For connectivity issues trying to use the Bluetooth feature, I highly recommend you to use the next guidance:
- support.hp.com/document/c05166195
If there's anything more specific we can help you with, please contact us for support and we'll gladly troubleshoot everything with you or arrange for a replacement if necessary. You can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite the process, you can gather these beforehand:
- Model number
- Serial number
- Your location
We look forward to bettering your experience and again, my sincerest apologies.
Antonio
HP Care
hp.com/support
I’m tremendously sorry to hear that you've had a poor experience with the printer so far. I can imagine how disappointing this has been, especially since we always aim to provide much more overall quality. That said, I want to assure you that we'll do everything we can to make this right.
For connectivity issues trying to use the Bluetooth feature, I highly recommend you to use the next guidance:
- support.hp.com/document/c05166195
If there's anything more specific we can help you with, please contact us for support and we'll gladly troubleshoot everything with you or arrange for a replacement if necessary. You can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite the process, you can gather these beforehand:
- Model number
- Serial number
- Your location
We look forward to bettering your experience and again, my sincerest apologies.
Antonio
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: 65733
from CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this printer 2-3 weeks ago. The cord doesn't stay in port. The Error message reads "Battery is faulty - must be replaced". This is suppose to be a top of the line printer!
No, I would not recommend this to a friend.
Features
2
Performance
2
Response from hp.comBy Keith, HP Care, April 27, 2020
Hi there.
I’m sorry to hear that your printer is not working like it should. I can understand why a power cable that does not stay where it should, followed by an error message, would be unnerving and frustrating. With that in mind, I’ll offer what I hope is helpful information and resources.
I can’t tell what’s wrong with the power cable or what’s causing the error message, so I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
I’m sorry to hear that your printer is not working like it should. I can understand why a power cable that does not stay where it should, followed by an error message, would be unnerving and frustrating. With that in mind, I’ll offer what I hope is helpful information and resources.
I can’t tell what’s wrong with the power cable or what’s causing the error message, so I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Bluedawg
Verified Purchase:Yes
I thought this device was direct wi if & blue tooth capable
No, I would not recommend this to a friend.
Features
1
Performance
5
Response from hp.comBy Keith, HP Care, March 13, 2020
Hi there.
Judging from your review, you've had trouble connecting your printer wirelessly. I'm sorry to hear that. I can understand how that would be quite frustrating. With that in mind, I’ll suggest some resources and information I hope will help.
You can find troubleshooting guides (including ones on setup and wireless connectivity issues) as well as user manuals, video tutorials and software updates for your printer here:
- support.hp.com/us-en/product/hp-officejet-250-mobile-all-in-one-printer-series/5156319
If the problems persist, I hope you’ll contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Judging from your review, you've had trouble connecting your printer wirelessly. I'm sorry to hear that. I can understand how that would be quite frustrating. With that in mind, I’ll suggest some resources and information I hope will help.
You can find troubleshooting guides (including ones on setup and wireless connectivity issues) as well as user manuals, video tutorials and software updates for your printer here:
- support.hp.com/us-en/product/hp-officejet-250-mobile-all-in-one-printer-series/5156319
If the problems persist, I hope you’ll contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com