Customer reviews from Melissa and Doug
Melissa & Doug - Keys & Cars Rescue Garage
Average customer rating
4.2 out of 5
4.2
(31 Reviews)
Open Ratings Snapshot
Rating breakdown 31 reviews
5 Stars
22
4 Stars
2
3 Stars
2
2 Stars
1
1 Star
4
33%of customers recommend this product. 
(
2 out of 6
)
Best Buy Privacy Policy
Customer Reviews for Melissa & Doug - Keys & Cars Rescue Garage
Customer Rating
5 out of 5
5
Grandson Absolutely Loves This❤️
on September 12, 2017
Posted by: Fannie
from undisclosed
Verified Purchase:Yes
My two and a half year old grandson loves this toy so much. He wanted to take it home to his own house today, to play with it there. It is a great addition to the other wood toy pieces on this site. The quality is another element to these wood toys I also love❤️ What a great source of quality toys
Written by a customer while visiting Melissa and Doug
Customer Rating
3 out of 5
3
Not bad
on September 2, 2018
Posted by: Not happy dad
from Ma
Verified Purchase:No
The door on the police station fell off the second time my kids played with it. They did not care the door fell off. My kids still this toy.
No, I would not recommend this to a friend.
Response from Melissa and DougBy Melissaanddougpwr, Melissaanddougpwr, April 21, 2022
Hi:
Thank you for taking the time to comment on the keys and cars rescue garage. We take the quality of our products very seriously and I am so sorry to hear about your experience with the door. I would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948 so I can assist you right away. WE want every experience you have with us to be a great one!
Best,
Chelsea
Written by a customer while visiting Melissa and Doug
Customer Rating
2 out of 5
2
Help
on November 26, 2018
Posted by: Shira
from Baltimore MD
Verified Purchase:No
I really like the majority of your products but we had trouble with this one. My kids got this as a gift and within days the garage doors started breaking. The ambulance door fell off completely and the police car door is missing one of the panels. Is there a way to repair the doors?
Response from Melissa and DougBy Melissaanddougpwr, Melissaanddougpwr, April 21, 2022
Hi Shira:
I just saw your post and I'm here to help. Please call me at 800 284 3948 so I can assist you right away!
Best,
Chelsea
Written by a customer while visiting Melissa and Doug
Customer Rating
4 out of 5
4
Grandson loves it.
on December 29, 2017
Posted by: Barbara
from undisclosed
Verified Purchase:Yes
My 22 month old grandson loves this toy. He hasn't gotten the hang of the keys yet so it's a good challenge. He carries the cars all over the place.
Written by a customer while visiting Melissa and Doug
Customer Rating
5 out of 5
5
My granddaughter loves it too!
on October 29, 2017
Posted by: Joanna
from undisclosed
Verified Purchase:Yes
Kids are fascinated with this. They love using the keys. Lots of great language and concepts: lock, unlock, open, color matching and naming, out, in. Kids can name the vocabulary ambulance, firetruck, police car, discuss what these emergency vehicles do in the community. I'm an SLP. Great opportunities as the children play to practice their /L/ sound and/or practice speaking multi-syllable words. Also a real way for the children to ask for help opening up the garages. One of my colleagues had this toy and it became so popular I decided to buy it.
Written by a customer while visiting Melissa and Doug
Customer Rating
3 out of 5
3
Great toy but fell apart quickly.
on September 11, 2018
Posted by: Ashley
from Minnesota
Verified Purchase:No
My 4year old got this toy as a birthday gift. He LOVED it...but less than a month of playing it started to crumble. One of the doors sticks and my son needs help to open it. Two of the three garage door l locks have fallen off. So this toy doesn't get much use anymore as it is a choking hazard for my toddler.
No, I would not recommend this to a friend.
Response from Melissa and DougBy Melissaanddougpwr, Melissaanddougpwr, April 21, 2022
Hi Ashley:
Thank you for taking the time to comment on the keys and cars rescue garage. We take the quality of our products very seriously and I am so sorry to hear about your experience. I would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948. We want every experience you have with us to be a great one!
Best,
Chelsea
Written by a customer while visiting Melissa and Doug
Customer Rating
1 out of 5
1
Cute but not durable- fell apart quickly
on April 20, 2020
Posted by: CT Momma
from Cheshire, CT
Verified Purchase:No
My boys loved this but the lock piece came off within a few weeks (normal use, not being rough). They still play with it some but it's not the same.
No, I would not recommend this to a friend.
Written by a customer while visiting Melissa and Doug
Customer Rating
1 out of 5
1
No would not buy it again.
on April 5, 2018
Posted by: Angie
from undisclosed
Verified Purchase:Yes
Although my grandson enjoys the garage one of the garage door keeps getting struck and and keeps falling off. I should have sent it back but it was a Easter present.
Response from Melissa and DougBy Melissaanddougpwr, Melissaanddougpwr, April 21, 2022
Hi Angie:
Thank you for taking the time to comment on the keys and cars rescue garage. We take the quality of our products very seriously and I am so sorry to hear about your experience with the door. I would love the chance to speak with you, get some details and make this right. Please call me at 800 284 3948.
Best,
Chelsea
Written by a customer while visiting Melissa and Doug
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