Customer reviews from kitchenaid.com
KitchenAid - Smart Oven+ 30" Single Electric Convection Wall Oven with Built-In Microwave - Black Stainless Steel
Average customer rating
3.9
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
24
4 Stars
5
3 Stars
5
2 Stars
3
1 Star
6
74%of customers recommend this product.
(
26 out of
35)
Customer Reviews for KitchenAid - Smart Oven+ 30" Single Electric Convection Wall Oven with Built-In Microwave - Black Stainless Steel
Customer Rating
3
It creates lot of smoke otherwise great asset
on April 5, 2021
Posted by: Rshoe
from Leander Texas
[This review was collected as part of a promotion.] Purchased in March 2021. The seer attachment creates a lot of smoke in the house however the steaks were perfect.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Build Qualityh
on January 12, 2024
Posted by: Jim2485
[This review was collected as part of a promotion.] Both the oven and microwave are excellently built. The user interface is easy to use and the microwave’s preset algorithms work amazing well. We replaced a 20 year old black KitchenAid built in combination oven with this stainless steel unit. The big outage in my opinion with KitchenAid/Whirlpool is their bad customer service. Every time I contact them I’m left scratching my head wondering how they can be that large a company and have such lousy customer service.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
NOT YOUR AVERAGE OVEN/MICROWAVE !!
on February 17, 2021
Posted by: Fast Jimmy
from Northern Nevada
[This review was collected as part of a promotion.] The additional features included with this appliance are great and they make cooking at home a pleasure and easy. Installation needs to be double checked due to occasional shutdowns of the appliance that requires a trip to the fuse box to correct.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Great tech Features
on May 10, 2021
Posted by: NCGAD
from Alabama
After waiting 4 months for being back ordered, we finally got our oven. This oven having great tech features lacks “ease of use design”. Specifically the touch panel buttons are hard to identify unless you have a well lit kitchen. The font used by the color touchscreen are small. This oven replaced model KOCE500ESS. Wife was able to operate previous oven without a step stool. The screen harder to read she had to use a step stool. It would be helpful if the Smart Oven iPhone app would operate the microwave. Suggestion, have the oven installed where the touch panel is at eye height.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Nothing but problems
on February 15, 2023
Posted by: SPalm
from Gulf Breeze , FL
We bought this smart oven combo for our kitchen remodel. With in a week the problems started. Microwave likes to turn itself on and run in 30 sec segments…. Repeating until you lock it. The oven light comes on also by itself and tries to run the cleaning cycle. It takes weeks/months to get service people to come look at it then they have to order parts….. another two months or longer to get parts in and get tech to put in new circuit boards. The same problem happen for the third time 30 min after tech did repair!!
It is Feb 2023…. Unit installed April 2022….. not happy…
It is Feb 2023…. Unit installed April 2022….. not happy…
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, February 17, 2023
Thank you for sharing your experience with us, SPalm. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 261635.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Features!!!
on March 24, 2021
Posted by: RudyM
from Hialeah, FL
[This review was collected as part of a promotion.] I brought this November 2020 and due to the pandemic was a on a backorder... But now i have it and installed it's great to use and just got to watch more videos on how to and read the book. Love the features and the accessories
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great
on April 29, 2021
Posted by: Nannertuck
from Chuluota Florida
[This review was collected as part of a promotion.] Loving the new love in the attachments steamers awesome stone in the grill
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Really smart!
on December 27, 2021
Posted by: Doug7777y
from Tucson
[This review was collected as part of a promotion.] This oven is very easy to operate and is intuitive. It is the best oven we have had for baking and the microwave compliments the oven nicely!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com