Customer reviews from whirlpool.com
Whirlpool - 24" Front Control Built-In Tub Dishwasher with Cycle Memory and 51 dBA - Stainless Steel
Average customer rating
3.5
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
39
4 Stars
21
3 Stars
18
2 Stars
10
1 Star
17
58%of customers recommend this product.
(
54 out of
93)
Customer Reviews for Whirlpool - 24" Front Control Built-In Tub Dishwasher with Cycle Memory and 51 dBA - Stainless Steel
Customer Rating
2
Frustrated
on August 24, 2023
Posted by: jeNich
from Florida
I have had this dishwasher for 3 months and because of our kitchen cabinets and flooring it was really the only optional available. I am frustrated with this unit every single day. It is quiet and the outside looks good. However, the rack design in absolutely terrible and you can not fit a lot in the dishwasher so I am usually stuck waiting for 2 cycles to finish off a family load of dishes. I don't appreciate having to wash dishes if I purchased a dishwasher but I have tried to be creative and there is no fix for the poor design. If there were ANY other unit available to fit my kitchen I would have replaced this is a heartbeat and gladly taken a sledgehammer to this unit! Please do not buy this particular model unless you are single and don't cook. I have another whirlpool at another property and it rocks. I wanted that exact same one but could not fit it in.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 25, 2023
Hello jeNich,
Thank you for your review. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 378795.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 378795.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
It washes the dishes!
on January 28, 2024
Posted by: Willie
from Upstate New York
[This review was collected as part of a promotion.] Overall a good quality machine that does a great job. The design of the racks seems to leave it with a bit less capacity than we expected… maybe it’s a learning curve?
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
It is worse than poor
on March 16, 2024
Posted by: Handwashing Dishes
[This review was collected as part of a promotion.] We have had this for a little over a week. It will not turn on half the time and water pours out the lower left side of the door if it does turn on. We have hardwood floors in the kitchen. We haven’t been able to use it. When I called to try and exchange it I was told that it is only warranted to return/ exchange for 30 days and in an unused condition How can you tell if it works if you don’t try to turn it on? They will be sending a technician out to look at it but no one immediately. So disappointed. I have no confidence in this product. We have alway had whirlpool products with complete satisfaction. We also just moved and replaced all the appliances with whirlpool products. We have been handwashing all of our dishes.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 18, 2024
Thank you for sharing your insights with us, Handwashing Dishes. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 502866.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
Quiet and cleans great.
on July 23, 2024
Posted by: Corgi AFV
[This review was collected as part of a promotion.] I am so pleased with this purchase. My dishes come out spotless and it’s very quiet. I do not, however, like the silverware rack. It has to sit in the middle of the bottom rack, which doesn’t allow for bigger items like plates and plans. It’s in a very awkward place.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Awful rack design
on April 10, 2025
Posted by: Marie
from Milwaukee, WI
[This review was collected as part of a promotion.] I have been using this dishwasher for about three weeks so far and I am very disappointed in the arrangement of the racks. The tines are so short that they do not hold the dishes properly. The silverware rack only fits in the middle of the lower rack, which eliminates significant space for dinner places. The upper rack tines are so small that cups and other dishes fall over and move around, or other dishes and bowls have to be completely flat. So I can only fit a few small dishes in each load on the top rack since they are laying flat and not up/tilted at all. Especially considering the cost of this dishwasher I am extremely frustrated. It is fairly quiet and the cycles and buttons work well, but the design of the racks is absurd.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 15, 2025
Hello,
Thank you for your review. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #706879.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #706879.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
door handle already loose; doesn't clean well
on February 11, 2020
Posted by: tracie7
from dallas, tx
[This review was collected as part of a promotion.] I bought this 1 month ago and have been disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Extremely Quiet and Efficient!!
on July 20, 2020
Posted by: Dutch Chris
from Oakland, Ca
[This review was collected as part of a promotion.] Bought this about a month ago the replace a 12 year old Kenmore dishwasher that was doing a good job; did not realize that apparently strides have beeb made in dishwasher technology. The Whirlpool did a magnificent job in cleaning previously hard to clean utensils and it barely made any noise!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Sleek design
on April 30, 2021
Posted by: Learning to use electric
from Loudonville, Ohio
[This review was collected as part of a promotion.] Love the curved handle and selection buttons. Having trouble with racks. Plastic bowls fall over instead of setting up. I am using every night. Doing great job washing and drying. Operates very quietly.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com