Customer reviews from whirlpool.com
Whirlpool - 24" Front Control Built-In Stainless Steel Tub Dishwasher with Cycle Memory and 51 dBA - White
Average customer rating
3.5
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
39
4 Stars
21
3 Stars
18
2 Stars
10
1 Star
17
58%of customers recommend this product.
(
54 out of
93)
Customer Reviews for Whirlpool - 24" Front Control Built-In Stainless Steel Tub Dishwasher with Cycle Memory and 51 dBA - White
Customer Rating
2
Flimsy construction and poor design.
on February 11, 2020
Posted by: Fred100
from Denver, CO
[This review was collected as part of a promotion.] The door actually bends when it is only slightly torqued. The racks are poorly designed and not convenient. Have to hand wash pans. Way too expensive for this entry quality washer. I bought it online because no one had one and I needed a ADA compliant dishwasher asap. The handle fell off after less than a month and the door had to be taken apart to fix it. It does clean well.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Benneaj, Social Care, February 12, 2020
Hey Fred100, we value your time and would like to look into the concerns with your Whirlpool® Dishwasher. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Washes well, poor design
on January 27, 2020
Posted by: DiDiDI
from Chicago, IL
[This review was collected as part of a promotion.] Dishes come out clean - even on the light cycle. However, overall I do not like the dishwasher. The top shelf doesn't have prongs that are long enough to hold glasses, small lids, etc. up. The bottom shelf also has short prongs and very narrow spaces between them. Most of my plates are thicker and barely fit. The silverware bin is an odd shape and often is in the way of placing larger items. It is not quiet.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poorly made and designed
on August 10, 2021
Posted by: Jim44
from Boston
As others have stated this units capacity is small. Any sizable items fill it quickly. No proper place for glasses. Does not seem to dry quickly and after only 6 months the liquid dispenser door is broken and does not shut anymore so liquid just spills out. Door is very light and feels cheaply made. You can do much better in this price range.
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, August 11, 2021
Hey Jim44, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Written by a customer while visiting whirlpool.com
Customer Rating
1
Very Small dishwasher
on November 18, 2022
Posted by: MarJ
from Humboldt, CA
[This review was collected as part of a promotion.] American Home Shield contracts with Whirlpool, which is how I actually acquired this dishwasher. In our area, Whirlpool contracts with JB Hunt, which is the company that delivers and installs their dishwashers. This dishwasher is not a one to one replacement for my original dishwasher. It is actually a lot smaller.
Additionally, the service that installed the dishwasher, J.B. Hunt, was not thorough in their job. This includes sending us on a wild goose chase for a part that was totally unnecessary. I had to ask American Home Shield to send a plumber just to get the thing operational. As it turned out, all that was needed was for the hose to be screwed on to the faucet.
Additionally, the service that installed the dishwasher, J.B. Hunt, was not thorough in their job. This includes sending us on a wild goose chase for a part that was totally unnecessary. I had to ask American Home Shield to send a plumber just to get the thing operational. As it turned out, all that was needed was for the hose to be screwed on to the faucet.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 22, 2022
Thank you for sharing your insights with us, MarJ. It's hard for us to hear that you had a negative experience with your Dishwasher, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/6421M4Gv3 or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
1
Horrible Product
on February 22, 2024
Posted by: Gene
[This review was collected as part of a promotion.] We don't like this dishwasher at all!! We cannot get our casserole dishes, pots and pans in the trays. The tines that hold the items are not user friendly. A 9x12 casserole has to lay in the top tray leaving no room for much else. The bottom tray catches on seal around the inside. EVERY night we have half the dishes washing and a sink full of dishes that still need to be washed. If I wash by hand we wasted money on a dishwasher. If we run two loads we waste water and are doing dishes all day and night. Don't waste your money on this product!
Response from whirlpool.comBy Marcos O, Social Care, February 23, 2024
We manufacture several different models with various features and accessory designs in trying to provide dishwashers that not only meet increasing government restrictions on energy usage but will be versatile in meeting the needs of most users while still providing the best performance in the industry. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern may have caused you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Keeps breaking.
on December 18, 2019
Posted by: garnetshah
from Walnut Creek
We have purchased this exact model twice because it fits in our very tight kitchen space. However, this is the second one to die in two years.
No, I would not recommend this to a friend.
Response from whirlpool.comBy ontivm, social care, December 20, 2019
Hey garnetshah, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not happy!
on January 5, 2024
Posted by: Not Charle!
from Hartland, Michigan
[This review was collected as part of a promotion.] I am not happy with the way the set up of the racks to hold the dishes is done. I'm finding that my previous Whirlpool diswasher was easier to open and load and open and put another dish in and shut the door again and I didn't have to push a pause/start button it just automatically started up on the same cycle again.
The bottom rack is easily taken off its track and I have to adjust it so it goes back in. The inside of the dishwaher with the Heat button on for drying leaves the walls wet even after it has completed the cycle and is finished. I have the jet dry liquid put into the correct opening dispenser and the light is off for "Add Rinse Aid" but it still leaves the stainless steal with wet streaks.
The bottom rack is easily taken off its track and I have to adjust it so it goes back in. The inside of the dishwaher with the Heat button on for drying leaves the walls wet even after it has completed the cycle and is finished. I have the jet dry liquid put into the correct opening dispenser and the light is off for "Add Rinse Aid" but it still leaves the stainless steal with wet streaks.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 8, 2024
Hello Not Charle!,
Thank you for your review. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 461595.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 461595.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst design ever.
on February 2, 2025
Posted by: LarryD
Worst dishwasher we ever bought. Very poor design for placing dishes and glasses
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 6, 2025
Hello,
Thank you for your review. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #668663
We’re looking forward to hearing from you.
Divya N
Thank you for your review. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #668663
We’re looking forward to hearing from you.
Divya N
Written by a customer while visiting whirlpool.com