Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for Apple iPhone XR - Black
Average customer rating
4.6
(440 Reviews)
Rating breakdown 440 reviews
5 Stars
347
4 Stars
47
3 Stars
20
2 Stars
10
1 Star
16
93%of customers recommend this product.
(
386 out of
417)
Customer Reviews for OtterBox - Symmetry Series Case for Apple iPhone XR - Black
Customer Rating
1
Poor design, poor quality
on March 16, 2019
Posted by: LSP42
Ironman sticker came off within a month. Would not purchase a case like this again. Will be sticking to the traditional cases from now on.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 18, 2019
Hi LSP42,
Yikes - Iron Man is certainly looking a little pale these days!
While the character's fate in the upcoming movie is currently unknown, we know that our Symmetry series can typically stand up to any device dangers. We so apologize that your most recent case does not reflect this commitment, and our awesome Otters would very much like to hook you up with a warranty claim. Please feel free to call them at 1-855-688-7269, and they'll swoop in with brand-new replacement that should stand the test of time!
Cheers,
OtterBox Customer Service Team
Yikes - Iron Man is certainly looking a little pale these days!
While the character's fate in the upcoming movie is currently unknown, we know that our Symmetry series can typically stand up to any device dangers. We so apologize that your most recent case does not reflect this commitment, and our awesome Otters would very much like to hook you up with a warranty claim. Please feel free to call them at 1-855-688-7269, and they'll swoop in with brand-new replacement that should stand the test of time!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Watercolorgirl
Verified Purchase:Yes
This is my third or fourth Otterbox case; I can’t see myself switching. I like the single piece that is easy to remove but not loose enough to fall off. Mostly, I love that I can put on a skin (a sticker cut for the phone) under the clear case and the style possibilities are endless.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ISF13
Verified Purchase:Yes
I bought this case for my daughter's iPhone and it was the best decision.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bruce
Verified Purchase:Yes
Threw my new phone off my desk (by accident) the very day I put the case on! Few, at the very least good timing and no damage whatsoever.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rockfish
Verified Purchase:Yes
This is the second Otterbox Symmetry I've owned. The first was fir my iphone 6S and I now have the larger Xr. The plder phone had been dropped several times onto the ground, tile floors and granite counter tops without damage. I carry it in my pocket sometimes with keys and change and the phone was never a bit damaged. Its a must have addition for Iphone protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: LeeM
Verified Purchase:Yes
This case is very sleek. I do not like a bulky case and this one is not. Very Durable.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I ordered this phone case for my birthday and I love it, it looks so cute on my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Spacecowboy303
Verified Purchase:Yes
I was concerned about moving up to a XR then adding a case would make the phone too big to fit in your pocket, but it's not. With the case on, the overall size is 3.20" x 6.1" x .47".
I would recommend this to a friend!
Written by a customer while visiting otterbox.com