Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for Apple iPhone XR - Black
Average customer rating
4.6
(440 Reviews)
Rating breakdown 440 reviews
5 Stars
347
4 Stars
47
3 Stars
20
2 Stars
10
1 Star
16
93%of customers recommend this product.
(
386 out of
417)
Customer Reviews for OtterBox - Symmetry Series Case for Apple iPhone XR - Black
Posted by: EJ Otter Box Fan
Verified Purchase:Yes
The level of protection and continuing style upgrades makes Otter Box a natural choice for each new phone I get.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: K Ac
Verified Purchase:Yes
I bought this a few weeks ago. I love it. It protects while being Stylish!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Merlin
Verified Purchase:Yes
I bought this case to replace an identical case which was purchased about a year and a half ago. The original stretched out and got somewhat brittle but definitely protected my iPhone decently in the time I had it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Love the vintage look
on August 13, 2021
Posted by: ArtooDetoo
This was purchased as a birthday gift for me and I absolutely love it. I bought a different Otter case for my girlfriends case and it doesn't have a scratch on it. Mine, however, is very scuffed around the edges. I assumed it was designed to wear quickly around the edges, but even if it wasn't, it looks cool. With that being said, it seems like a pretty common thing for the edges to wear quickly. Don't buy this expecting it to stay pristine.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sylvie
Verified Purchase:Yes
Everything is perfect with this product : Durable strength, highly recommended
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Wears off after just a few months
on November 24, 2021
Posted by: Ed b
I’ve had this case for around six months and the pattern wears off after just a few months of normal use. I keep my phone in my pocket or on a desk and it has completely worn off after just a few months. I would never buy this case again.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 29, 2021
You're not wrong to expect the very best protection when your iPhone dons its super soldier-Symmetry Series Case, but unfortunately, this OtterBox isn't made of Vibranium like Captain America's actual shield so any action-packed adventures are potentially going to show a few signs of the struggles.
But we've got an epic warranty that will help avenge the loss of your current case's great graphics with a brand-new replacement!
https://www.otterbox.com/en-us/warranty-claim
Otters Assemble!
OtterBox Customer Service Team
But we've got an epic warranty that will help avenge the loss of your current case's great graphics with a brand-new replacement!
https://www.otterbox.com/en-us/warranty-claim
Otters Assemble!
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: John
Verified Purchase:Yes
Best fitting most protective product I have owned for my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com