Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for Apple iPhone XR - Black
Average customer rating
4.6
(440 Reviews)
Rating breakdown 440 reviews
5 Stars
347
4 Stars
47
3 Stars
20
2 Stars
10
1 Star
16
93%of customers recommend this product.
(
386 out of
417)
Customer Reviews for OtterBox - Symmetry Series Case for Apple iPhone XR - Black
Posted by: Orchid girl
Verified Purchase:Yes
This cover is as good as the last cover! Easy to use the buttons and does not mute volume of the speaker. It was hard to get it on the phone. It looks easy in the video but it Is difficult and I had to have my husband put it on. He struggled too and he has much more hand strength than I do. I would have returned it if he had not been able to get it on. That being said it will not fall off easily.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: l8brkr
Verified Purchase:Yes
A good, solid case without the bulk of the Defender series. Adds minimal weight but provides good protection from bumps and small drops. Back provides close to ideal balance between non-skid and “stuck in your pocket”.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: KKreu
Verified Purchase:Yes
i had trouble due to inferior hand/finger strength to get this on my phone. i wrote to customer service and all they did was ask if i ordered the correct one. then my daughter inlaw came over (she recommended Otterbox to me) and put it on my phone. i think there needs to be more info or tools for folks with weak hands on how to get it on the phone. now it is awesome but i almost returned it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Miriam
Verified Purchase:Yes
Bought this a few weeks ago and 1. Delivery to Canada was super fast and 2. It's prettier than I thought it was. In hindsight, I would have purchased the pop-up stand or whatever that is called with the case and wish the site had suggested but overall very happy with the case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Maura
Verified Purchase:Yes
I’m a big fan of Otterbox cases. I had a couple of them for my last couple of iPhones. I usually love the Disney ones. I was looking for something different and the villains ones looked pretty cool
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Laughsnlovenic
Verified Purchase:Yes
This is my second purchase of this cover. I have a red phone and didn’t want to lose the color with whatever cover I bought. I like how it is slim yet protective and sparkly. My old one had yellowed a bit on the sides and had a few cracks from dropping my phone so I decided it was time for a new one.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Case turns yellow
on June 19, 2021
Posted by: Shawn
Case turned yellow with in 2 weeks of use don’t waste your money on it
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, June 22, 2021
Hi, Shawn!
We're sorry to hear about your disappointment with your Symmetry Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out!
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Symmetry Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Bbbb
Verified Purchase:Yes
I like this because it is minimalist. Fist all holders in my vehicles and cargo pockets.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com