Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for Apple iPhone XR - Black
Average customer rating
4.6
(440 Reviews)
Rating breakdown 440 reviews
5 Stars
347
4 Stars
47
3 Stars
20
2 Stars
10
1 Star
16
93%of customers recommend this product.
(
386 out of
417)
Customer Reviews for OtterBox - Symmetry Series Case for Apple iPhone XR - Black
Posted by: blueXRowner
Verified Purchase:Yes
When I started using this case, I always get compliments for my XR. It shows off it’s color & the sparkly look grabs attention. This case offers good protection for your phone. I dropped my phone a few times now and have no problem at all. I really love this case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dewey1
Verified Purchase:Yes
I would give this 5 stars but the case slides when you put the phone down on something. Should have a non-skid back
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mk237
Verified Purchase:Yes
Love otter box so much as a brand but this purchase as a light coloured case has let me down. The yellow at the front as silicone dirties far too quick and nothing removes the stains. I would advise to stick to buying the darker colours as everything else about it is perfect.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, February 18, 2019
Hey Mk237,
We apologize that this Symmetry series seems to be pulling a chameleon act on you! Our friendly Otters would love to restore your pristine protection with a quick warranty claim, so please feel welcome to give them a call at 1-855-688-7269. They'll send you a spotless new replacement case in practically no time at all!
Best,
OtterBox Customer Service Team
We apologize that this Symmetry series seems to be pulling a chameleon act on you! Our friendly Otters would love to restore your pristine protection with a quick warranty claim, so please feel welcome to give them a call at 1-855-688-7269. They'll send you a spotless new replacement case in practically no time at all!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Bbbs
Verified Purchase:Yes
6 yr old drops phone as he falls at swimming pool. He goes flying phone goes flying more damage to 6 yr old than phone. Job Done 6 yr old ok as well
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kel13
Verified Purchase:Yes
I’m so happy I’ve finally found a case that looks good and is actually fit for purpose. The glitter looks really pretty and the case is hard wearing and robust and fits perfectly with a screen protector. Well worth the money and I would definitely recommend!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Climber
Verified Purchase:Yes
My previous phone had an Otterbox case so when I got my 10XR I looked to see what was available. Since my phone size was increasing, I didn't want the case to take up much more room (still want to fit it in my pocket). Also, I bought the pretty blue phone and didn't want to cover up the color. This clear case is perfect! It is quite slim, barely increasing the total size of the phone, the blue color shows through, and it is Otterbox strong! I climb in the mountains and appreciate the extra protection I get from Otterbox.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Hammer
Verified Purchase:Yes
Had the case for a couple weeks, looks great and protects my phone very well.
However i will note it gets damage pretty easily and already is showing signs of wear just from being in my pocket.
However i will note it gets damage pretty easily and already is showing signs of wear just from being in my pocket.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Mav2u
Verified Purchase:Yes
While I enjoy the quality of it I do wish it had the interior of the commuter series. The soft interior of the commuter keeps scratches from happening an that is something that is different about the two series. Otherwise that is my only critique of a great built product! It is why I use Otterbox on all my families phones exclusively.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com