Customer Reviews for OtterBox - Symmetry Series Case for Apple iPhone XR - Black
Customer Rating
2
Disappointed
on August 3, 2021
Posted by: anna
I just received my case I ordered like 5 days ago and it came scratched. It looks scratched from inside the case. So disappointed because I was really excited to get it and paid a lot. I had to use the warranty on it.
Response from otterbox.comBy OtterBox , Customer Service Team, August 4, 2021
Hi, Anna!
We're sorry to hear about the condition that your Symmetry Series case was delivered in! That's certainly unusual. The good news is, we have a great warranty, so feel free to call us at 1-855-688-7269, and we'd be more than happy to get you helped out with a replacement case.
Purchased me and my daughter a case not to mention buy case get glass protection free love a deal . My daughter is very picky but she loved it. Otter box cases are the best.
I purchased this item about two weeks ago. I've always liked Otter Box cases, but this one is better than any other I've used. The one piece design makes it much easier to deal with in regards to removal/cleaning.
This case has an excellent build quality and the design is gorgeous. Taking pictures with this phone case is also great. They nailed the side buttons and they're easy to press.