Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for Apple iPhone XR - Black
Average customer rating
4.6
(440 Reviews)
Rating breakdown 440 reviews
5 Stars
347
4 Stars
47
3 Stars
20
2 Stars
10
1 Star
16
93%of customers recommend this product.
(
386 out of
417)
Customer Reviews for OtterBox - Symmetry Series Case for Apple iPhone XR - Black
Posted by: volleychick1319
Verified Purchase:Yes
I bought this product a couple weeks ago and there are already chips in the paint design. I am very sad because I spent a lot of money on this case. It should hold up better. I have not had a bad drop or anything, so I think it's strange that the paint is already chipped. Other than that it does protect the phone well (at least just for everyday use).
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, February 12, 2019
Hey volleychick1319,
Sorry to hear that this Symmetry series seems to be dealing with a 'chip' off the old block!
All jokes aside, we completely understand why this would be disheartening, and our friendly Otters would love to rectify the situation with a warranty claim. Feel free to give them a quick call at 1-855-688-7269, and they'll be more than happy to smooth things over with a brand-new replacement case!
Cheers,
OtterBox Customer Service Team
Sorry to hear that this Symmetry series seems to be dealing with a 'chip' off the old block!
All jokes aside, we completely understand why this would be disheartening, and our friendly Otters would love to rectify the situation with a warranty claim. Feel free to give them a quick call at 1-855-688-7269, and they'll be more than happy to smooth things over with a brand-new replacement case!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Matty
Verified Purchase:Yes
I bought this a few months ago and it has paid for its self already as I’ve have dropped my phone several times and there has been no damage caused.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Denny1600
Verified Purchase:Yes
It was easy to put the case on my phone. It also doesn’t hide the phone color. Adds just a little sparkle, but not too much.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jay Shay
Verified Purchase:Yes
I bought this phone about 18 months ago. I put it into this otter box after breaking several screen protectors. Upon taking it out the phone looked as good as it did the day I bought it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Grammy
Verified Purchase:Yes
Have used this case for almost 2 weeks. It’s sturdy but not too heavy.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cissy
Verified Purchase:Yes
When I first purchased my iPhone XR several years ago I selected the clear Symmetry case. Over the years I have dropped my phone many m at times on anything from asphalt to concrete with no damage to my phone. I finally dropped it and cracked the corner of the case with zero damage to my phone. So I’m replacing with the same rugged but lightweight slimline case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: RR11
Verified Purchase:Yes
I recently purchased this case and a second Symmetry Series case because I was not sure which color I would like more. I chose this one. I really appreciate the snug fit this case has on the phone. It is very slim and has a low profile. Most phone cases will fit the phone, but they are very easy to take off. This case is difficult to remove, which, in my opinion, indicates a great fit. I paired this purchase with an Alpha Glass screen protector. They both compliment the phone very well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mike B
Verified Purchase:Yes
I bought my wife the coral iPhone XR she wanted and I wanted the protection of Otter Box so the symmetery was perfect. She can enjoy the color and protection at the same time.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com