Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for Apple iPhone XR - Black
Average customer rating
4.6
(440 Reviews)
Rating breakdown 440 reviews
5 Stars
347
4 Stars
47
3 Stars
20
2 Stars
10
1 Star
16
93%of customers recommend this product.
(
386 out of
417)
Customer Reviews for OtterBox - Symmetry Series Case for Apple iPhone XR - Black
Posted by: bmike0988
Verified Purchase:Yes
Never had a protective case for my phones in the past. Recently I purchased my first iphone, and thought it'd be wise to get one. Everyone I know with a phone case, whether they have an iphone or not, have an OtterBox. I really am impressed with it. It fits the phone perfectly, and I am confident it'll protect my investment in the event it gets dropped. AND, it looks good! It doesn't detract from the phone in anyway. Looks like it was originally part of the design. A classic look in other words. Thanks OtterBox for making a great quality product. I'm very happy with it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Not Perfect
on June 29, 2021
Posted by: Maggs
I asked my mom to purchase this Ursula case for my birthday almost 6 months ago. The overall shell has held up but the image on the back has rising air bubbles. In three different places the image could be easily pealed away. I have bought other Disney Otter Box designs previously that are still in suitable condition today. This model will probably not last another six months without having to buy a new cover.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , July 1, 2021
Hey, Maggs!
We're sorry to hear about the issues you're experiencing with your Symmetry Series case! It's odd to hear that the design is starting to bubble, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about the issues you're experiencing with your Symmetry Series case! It's odd to hear that the design is starting to bubble, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: LindsayR
Verified Purchase:Yes
This is the second time I have bought this case. I drop my phone all the time and I am never worried about it because I know my case will protect it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: FrustratedinIA
Verified Purchase:Yes
So many choices for phone cases…but is there? Not really. We only use Otterbox and you should, too.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Best phone case I have had
on July 28, 2021
Posted by: turtle2006
I got this phone case yesterday and it’s so good!! It’s super protective and I love how sparkly it is. But only problem is that it’s kind of hard to put on your phone, but I love this phone case overall!! It has an extra protective layer which is great unlike other cheap phone cases. I had one of the defender cases but I switched to this case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Azpete68
Verified Purchase:Yes
Recently purchased and like it a lot. Fits perfect and not bulky.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Great phone case
on August 11, 2021
Posted by: Sydney
I have had this case for about 2 years, and have dropped my phone countless times. My case is cracked, but my phone isn’t.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Marouska
Verified Purchase:Yes
Family recommended for its good protective qualities and ease with the buttons very good in hand , a slightly more textured surface to make it less slippery on other surfaces would have given it a five stars
I would recommend this to a friend!
Written by a customer while visiting otterbox.com