Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for Apple iPhone XR - Black
Average customer rating
4.6
(440 Reviews)
Rating breakdown 440 reviews
5 Stars
347
4 Stars
47
3 Stars
20
2 Stars
10
1 Star
16
93%of customers recommend this product.
(
386 out of
417)
Customer Reviews for OtterBox - Symmetry Series Case for Apple iPhone XR - Black
Posted by: wawu
Verified Purchase:Yes
This is my first case from Otterbox and I'm thoroughly pleased with the quality. The Symmetry series is supposed to be the lightweight cousin of the Defender line but in my opinion it's just as strong and durable. The Aspen Gleam colorway is eye catching and I've gotten multiple compliments on it. It stands out from your typical Black and Gray cases. The rubberized border provides a nice grip and the polycarbonate backing withstands typical bumps and dings.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: RachLM
Verified Purchase:Yes
This is the same case I had for my IPhone 7 and purchased the same one for my iPhone XR. No regrets! This isn’t the bulky case like other otter box types can be but it’s just as protective. Had my 7 for a couple years and plenty of drops it never was damaged or had a screen crack. And I’ve had my fair share of screen and phone damage with other phones with different cases. Never going back.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Detim72
Verified Purchase:Yes
Got is less than a month and the colour is coming off
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 29, 2019
Hi Detim72,
We're truly sorry to see (literally!) that this Symmetry series is feeling a bit worn out lately! Our friendly Otters would love to smooth things over by sending out a brand-new replacement, so please don't hesitate to give them a quick call at 1-855-688-7269. They'll get things rolling again with a warranty claim before you know it!
Cheers,
OtterBox Customer Service Team
We're truly sorry to see (literally!) that this Symmetry series is feeling a bit worn out lately! Our friendly Otters would love to smooth things over by sending out a brand-new replacement, so please don't hesitate to give them a quick call at 1-855-688-7269. They'll get things rolling again with a warranty claim before you know it!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: HarleyD
Verified Purchase:Yes
This is my 2nd Otter case purchase. Their product is perfect, and best, in every way!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tibin
Verified Purchase:Yes
This is my 5th otterbox case. Definitely worth the money, I nearly buy the case before the phone now to make sure it’s fully protected from day one.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Johnson87
Verified Purchase:Yes
I got this for my new iPhone XR and I love it!! It’s slim enough but protective enough !
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Weiss
Verified Purchase:Yes
I really like this case. It’s a little difficult to get the phone in and out of the case, but once it’s in, its impressive. I love the clear sparkle so I can show off my red phone and still add someone special. While I haven’t dropped my phone yet, I am confident this case will stand up to a typical drop. I am also a fan that there is no rubber edging. I found that cases with those feature wear out and the rubber will tear apart after about a year.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: tyra
Verified Purchase:Yes
i have an iphone Xr in the color coral & this makes ot stand out so much & just adds the extra cuteness i needed! love it & it protects my phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com