Replacement process was trouble free. I received my replacement promptly. the only problem came when I tried to install the BodyGuardz. The end result was a crummy attempt at replay enemy and I now have another broken cover.
Cracked my BodyGuard, saved my phone. Took me five minutes to go online and order a new one. It came quick, easily installation of course, and stuck the cracked one into the envelope that came and mailed it. Received an email confirming the receipt of my damaged BodyGuard. Mission accomplished!
I was on the roof working on a chimney on a 6 foot ladder when my phone fall off the top step to the roof then from single story roof to the ground and no cracked screen