Cracked my screen protector within a couple months. Went online, requested the replacement, arrived quickly. Installed myself like a champ with the do it yourself kit! No hassle replacement returns. Love, love, love.
Bought 3 phones recently for family... and BodyGuardz screen protectors. One phone took a nose-dive off the patio and onto pile of bricks. The screen protected the phone from damage...but the screen-protector suffered series of cracks. Replacement of BodyGuardz protector was EASY! Filled out a short form online at their website and a replacement came in just a few days. WHEW... now that's good customer service. Would definitely recommend.