I bought this screen protector a few months ago, and had to purchase a replacement... this process was easy and quickly... I appreciate the quick turnaround. It was also easy to apply onto my phone.
The glass is strong and of good quality but the applicator, while it is a great idea, did not work because I had such a hard time pushing the glass off, it cracked. So my brand new glass is now worse than the one I was replacing. Good thing for their life-time warranty.