I have used the otterbox defender case on all of my phones for many years and love the case - they keep my phones well protected and Otterbox stands behind the cases whenever I have a problem. The defender case for the pixel 3XL is very good, however, the bottom edge of the case pinches the zagg glass screen protector causing it to bubble at the bottom and otterbox has not offered a glass screen protector for the phone yet. A minor field adjustment with a dremmel tool fixed the problem.
I bought this case for my new Pixel 3 XL, and it arrived the same day as my phone. I love the color and the looks of it. But most importantly I love how it protects my phone. I have hard dropped it once already and no dings or cracks or scratches. I have long been a lover of the Defender series and won't buy anything but for my cell phones!!!
Broke the first day I used it not impressed of products
Response from otterbox.comBy OtterBox , Customer Service Team , May 18, 2020
Hi, Pat!
We're sorry to see that your Defender Series Holster broke so quickly! That's certainly unusual. The good news is, we have a pretty stellar warranty, so we're more than happy to get you taken care of with a replacement belt clip. Simply reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support