I bought one for myself and the sound is excellent for a speaker this size(5 stars). the problem is with charging. After about six months my speaker would charge so the retailer exchanged it for me free of charge and so far replacement is doing well. I then purchased another one from a retailer on Amazon for my grandson and his speaker experienced the same problem after four months of use.
Written by a customer while visiting jbl.com
Customer Rating
1
Great while it worked
on October 13, 2015
Posted by: pmatt
from Salt Lake City, UT, United States
Speaker worked great for about 8 months then it stopped charging. With no way to charge it, now it's an expensive paperweight.
No, I would not recommend this to a friend.
Response from jbl.comBy Customer Support, October 15, 2015
Thank you for your review. We can replace your unit under warranty. Please contact us by selecting the support link above.
Written by a customer while visiting jbl.com
Customer Rating
3
great with iphone 5 NOT with iphone6
on October 19, 2015
Posted by: JennieY
from Cupertino, CA, United States
My JBL micro wireless worked beautifully with Iphone5, unfortunately, when switched to Iphone6, it changed to ugly, I have to reset the phone every time to establish connection, even then, it does not always work, i.e. even when the iphone sounds the JBL does not.
No, I would not recommend this to a friend.
Response from jbl.comBy Customer Support, October 31, 2015
Thank you for your review. I can understand your concern. As the JBL Micro Wireless worked with your iPhone 5, this may be an issue with your new iPhone 6. The unit uses the standard bluetooth protocol. Try unpairing/forgetting the bluetooth device from your list and pair it again. Also check to see if there are an iOS updates for your iPhone 6.
Written by a customer while visiting jbl.com
Customer Rating
2
Stopped charging
on December 1, 2015
Posted by: nonsmoker48
from Naples, FL, United States
Worked great until it stopped charging after less than a year.
No, I would not recommend this to a friend.
Response from jbl.comBy The JBL Team, Customer Service, December 29, 2015
Thank you for the feedback. We greatly appreciate it. This product carries a 1 year manufacturers warranty. Please contact our technical support center at 1-800-336-4525 to troubleshoot or request an RA (Return Authorization) under warranty replacement be submitted. We apologize for any inconvenience caused.
Written by a customer while visiting jbl.com
Customer Rating
1
blew out in 2 hours
on December 24, 2015
Posted by: vapeguy70
from USA
great sound for 2 hours then poof! blew out speaker. was using poweramp on my lgg3 not sure if stock player would of blew it but really dont matter. jbl was great back in the day. these should be better.
No, I would not recommend this to a friend.
Response from jbl.comBy Randy, Customer Support, December 29, 2015
Thank you for your review, I can understand your concern, Please contact us by visiting the support link above. We will be more happy to help you out.
Written by a customer while visiting jbl.com
Customer Rating
1
Stop working
on July 3, 2016
Posted by: JerrB
from Los Angeles, CA, United States
For no apparent reason the unit is not working. The battery was charged overnight. I have no idea what is the unit's problem.
No, I would not recommend this to a friend.
Response from jbl.comBy Amir at Customer Service, Customer Support, July 6, 2016
Please do submit a case to www.jbl.com/contactus and our customer support team would be able to assist you on your speaker.
Written by a customer while visiting jbl.com
Customer Rating
4
Great Quality
on April 10, 2017
Posted by: Jawn92
from Dallas, TX, United States
[This review was collected as part of a promotion.] I bought the product a little over 2months ago and has been working fantastic!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
The kids love it!
on April 13, 2017
Posted by: KenytheMad
from Dallas
[This review was collected as part of a promotion.] I bought one for each of my nieces and they just think they are the coolest thing ever!