Customer reviews from danby.com
Danby - Designer 8.5 Cu. Ft. Upright Freezer - Black
Average customer rating
4.5
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
5
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
8 out of
8)
Customer Reviews for Danby - Designer 8.5 Cu. Ft. Upright Freezer - Black
Customer Rating
4
Works great once the door reversal issue was fixed
on March 6, 2021
Posted by: Norris P
Verified Purchase:Yes
Received freezer 3 months ago and all is well, works fine and seems to hold a constant temp. We are running it at 3.5 on a 0-5 scale (5 being the coldest) and it holds about -10 degree F - so plenty of capability to run even colder. It is quiet, seems well insulated, and well manufactured. Being so quiet, we cannot tell how much it runs. The only negative we had is that we needed to reverse the door for our space. The instructions were helpful, but incomplete. When we reversed the door, the door did not seal tightly - there was a gap on the new hinged side. The instructions state that you want a good seal all the way around the door, but gives no instructions on how to fix this problem - if it exists. This means that we had to figure out how to adjust the top door hinge bracket - which meant removing the freezer top. We loosened, adjusted and tightened the door hinge bracket to its full extent and were able to get a good seal. This seal is important, because the freezer when it is closed draws a slight vacuum to ensure a good door seal (which you can hear immediately after the door is closed). I assume that if you don't have this good seal, the freezer will not operate properly nor efficiently.
We took off one star for the door reversal issue.
We took off one star for the door reversal issue.
I would recommend this to a friend!
Response from danby.comBy Earl, Customer Service, September 28, 2021
Hi Norris,
We apologize for this experience and thank you for your feedback. Rest assured, we will take note of this to further improve your experience. Thank you for choosing Danby Products.
Regards,
Earl
We apologize for this experience and thank you for your feedback. Rest assured, we will take note of this to further improve your experience. Thank you for choosing Danby Products.
Regards,
Earl
Written by a customer while visiting danby.com
Posted by: CarlaJ
Verified Purchase:Yes
I love this freezer! I had never heard of this brand but would never buy any other. I love the ease of being able to load and unload my frozen items. Thank you for making such a quality product. I wouldn't recommend this brand to anyone.
I would recommend this to a friend!
Response from danby.comBy Earl, Customer Service, September 28, 2021
Hi Carla,
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Welcome to the Danby family of products!
Regards,
Earl
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Welcome to the Danby family of products!
Regards,
Earl
Written by a customer while visiting danby.com
Posted by: Handyman Bob
from Prescott, AZ
Verified Purchase:Yes
Great Little upright Freezer We no longer needed our old chest freezer as it was too difficult to find and remove items from it. I did make a floor stand for this freezer to give some clearance for your feet when the door is opened.
I would recommend this to a friend!
Response from danby.comBy Earl, Customer Service, September 28, 2021
Hi Bob,
Thank you for taking the time to leave us a 5-star review. I am glad to hear you like your Danby Designer 8.5 cu. ft. Upright Freezer. We will share this with the team to let them know to keep up the amazing work. Thank you for choosing Danby Products. We look forward to serving you for many years to come!
Regards,
Earl
Thank you for taking the time to leave us a 5-star review. I am glad to hear you like your Danby Designer 8.5 cu. ft. Upright Freezer. We will share this with the team to let them know to keep up the amazing work. Thank you for choosing Danby Products. We look forward to serving you for many years to come!
Regards,
Earl
Written by a customer while visiting danby.com
Posted by: Celticdream7
from The Villages, Florida
Verified Purchase:Yes
Great size for the 2 of us. Now we can buy meat in bulk and freeze at a lower price
I would recommend this to a friend!
Response from danby.comBy Earl, Customer Service, September 28, 2021
Hi,
Seeing that you leave us a 5-star rating is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Danby Products. We look forward to serving you for many years to come!
Regards,
Earl
Seeing that you leave us a 5-star rating is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Danby Products. We look forward to serving you for many years to come!
Regards,
Earl
Written by a customer while visiting danby.com
Posted by: Kayden22
from Massachusetts
Verified Purchase:Yes
This freezer is the perfect size for my family of two! I love that it is an upright so I don’t have to go fishing for food. Everything is easily visible and easy to get to. I was surprised at how pretty it is!!
I would recommend this to a friend!
Response from danby.comBy Earl, Customer Service, September 28, 2021
Hi Kayden22,
Thank you for taking the time to leave an excellent review. We’re so happy you like our Danby Designer 8.5 cu. ft. Upright Freezer. Welcome to the Danby family of products!
Regards,
Earl
Thank you for taking the time to leave an excellent review. We’re so happy you like our Danby Designer 8.5 cu. ft. Upright Freezer. Welcome to the Danby family of products!
Regards,
Earl
Written by a customer while visiting danby.com
Posted by: Darlene Caywood
from Dunedin, FL
Verified Purchase:Yes
Perfect size for our needs, will hold plenty of items
I would recommend this to a friend!
Response from danby.comBy Earl, Customer Service, September 28, 2021
Hi Darlene,
We are grateful that you took the time out to leave us a review. Thank you for choosing Danby Products. We look forward to serving you for many years to come!
Regards,
Earl
We are grateful that you took the time out to leave us a review. Thank you for choosing Danby Products. We look forward to serving you for many years to come!
Regards,
Earl
Written by a customer while visiting danby.com
Posted by: Denise1
from Ohio
Verified Purchase:Yes
Great product, perfect size for garage. Great look
I would recommend this to a friend!
Written by a customer while visiting danby.com
Customer Rating
3
Great but with a concern
on May 11, 2023
Posted by: ria12
from Nanaimo, BC
Very pleased with the size and overall freezing ability but wondering why it makes a significant sound when we close the door. Like it is letting an air release. Is this normal? We always had a chest freezer previouslyl
I would recommend this to a friend!
Response from danby.comBy Earl , Customer Service, July 5, 2023
Hi ria12,
Thank you for your feedback on your Danby Freezer. We're glad to hear that you're happy with its size and freezing capacity. The sound you hear when the door closes is normal and is the result of the vacuum seal being released. It ensures proper sealing and preservation of the contents inside. If you have any further questions or concerns, please don't hesitate to contact our customer service team at consumerservice@danby.com. We're here to help.
Best regards,
Earl
Thank you for your feedback on your Danby Freezer. We're glad to hear that you're happy with its size and freezing capacity. The sound you hear when the door closes is normal and is the result of the vacuum seal being released. It ensures proper sealing and preservation of the contents inside. If you have any further questions or concerns, please don't hesitate to contact our customer service team at consumerservice@danby.com. We're here to help.
Best regards,
Earl
Written by a customer while visiting danby.com