Customer reviews from cafeappliances.com
Caf - 1.5 Cu. Ft. Convection Microwave with Sensor Cooking - Matte White
Average customer rating
3.9
(205 Reviews)
Rating breakdown 205 reviews
5 Stars
100
4 Stars
51
3 Stars
16
2 Stars
8
1 Star
30
74%of customers recommend this product.
(
135 out of
182)
Customer Reviews for Caf - 1.5 Cu. Ft. Convection Microwave with Sensor Cooking - Matte White
Customer Rating
5
So far, so good.
on May 30, 2025
Posted by: Tdub
So far, so good. Provides all the functionality expected of a microwave and has yet to disappoint.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Cannot recommend. So disappointed.
on July 24, 2025
Posted by: HannahTucci
So disappointed in what should have been a quality product. For shame, GE. Similar to others, the electronic display began going out. We determined it wasn't worth it to replace the control panel, so the timer countdown and the clock are now completely useless. Even worse, the turntable continued spinning even when the microwave (and the fan) were completely off – even when we opened the door. The motor continued to operate and heated up the glass tremendously. We are now stuck having to purchase a new microwave and a new trim kit and hope that it will fit into the cabinet. We will not be purchasing another GE model.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, August 5, 2025
We are sorry to hear of your experience with this microwave's display and turntable. In some cases, such as this one, it can be more cost effective to replace the unit opposed to repairing it due to the age of the appliance.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Stay Away from GE Cafe Products
on October 1, 2025
Posted by: Loss for GE Cafe
As with many other reviews, this GE Cafe microwave has broken three times in the past five years. Each time the key pad was the issue with various pad functions ceasing to work until the unit was useless. There clearly was NO evaluation or testing completed on this model prior to mass production, especially with the electronics. The GE Cafe line has now earned a poor reputation when it was marketed as a higher-end series of products. I also had significant difficulties with the GE Cafe dishwasher.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, October 2, 2025
We're sorry to hear about the control panel not responding. We'd like to help out with this. Anytime you notice the control panel not responding, it can be worthwhile to try an electronic reset. This can be done by unplugging the power cord for 2-3 minutes, then plugging it back in. For assistance with the dishwasher, we suggest scheduling one of our Bodewell technicians to come out for diagnostics. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Cheap: get less than what you paid for.
on October 26, 2025
Posted by: 0000
[This review was collected as part of a promotion.] Plastic door hinge parts break easy.
Expensive touchscreen control panel quit working after four years. Not worth the money.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, October 28, 2025
We are sorry that the microwave door hinge and control panel stopped operating as designed. We encourage you to schedule service with our Bodewell technicians to get these issues properly addressed. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Refund All Customers
on November 29, 2025
Posted by: Terrible Appliance
[This review was collected as part of a promotion.] Terrible model should be recalled and all owners refunded or given a replacement. Magnetron went out twice. Issues with wiring and door hinge. Just overall poorly built appliance.
Response from cafeappliances.comBy Cafe Appliances, December 2, 2025
We would like to assist with this and gather some more information. An agent will be reaching out to you via email. Please respond at your earliest convenience. We look forward to connecting with you.
Written by a customer while visiting cafeappliances.com