Customer reviews from cafeappliances.com
Café - 1.5 Cu. Ft. Convection Microwave with Sensor Cooking - Matte White
Average customer rating
4.2
(186 Reviews)
Rating breakdown 186 reviews
5 Stars
99
4 Stars
51
3 Stars
16
2 Stars
7
1 Star
13
80%of customers recommend this product.
(
135 out of
169)
Customer Reviews for Café - 1.5 Cu. Ft. Convection Microwave with Sensor Cooking - Matte White
Customer Rating
5
Great features
on December 23, 2021
Posted by: OBR54
Love having microwave, convection, and broiling all in one oven.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Feature Packed!
on January 1, 2022
Posted by: Simon53
from Farmington Hills, MI
Our Cafe microwave looks fantastic, works beautifully and has an enormous amount of features.
We haven’t used all the features yet, but the ones we have used have worked flawlessly. We could not hope for a better product!
We haven’t used all the features yet, but the ones we have used have worked flawlessly. We could not hope for a better product!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Basic Microwave
on January 9, 2022
Posted by: DeeArt
from Canonsburg PA
Very basic. No stylish handle. Disappointed.
Like that you can add minutes with the SmartHQ app
Like that you can add minutes with the SmartHQ app
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features
on January 11, 2022
Posted by: Mck12
from Alabama
I wish it had matching handles that matched other appliances
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
great features
on January 15, 2022
Posted by: TStephens
from Helena Mt
great Microwave, have not had a chance to utilize all the features that come with it. love the fact that it was not much larger than the one it replaced, even though it has a larger capacity.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Works Great
on January 20, 2022
Posted by: Kg7947
This microwave is super quite and works great! We added the trim kit and it looks completely built in.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Not What I Excepted
on January 26, 2022
Posted by: Donna70
from Readyville, TN
We got all new GE Cafe Appliances for our new home. The microwave has been a bit of a disappointment. My old, fairly cheap microwave popped popcorn beautifully with our silicon popping bowl, butter and popcorn. For the life of me I can't get the GE Cafe microwave to pop a bowl of popcorn. It just burns the butter, so I tried it with olive oil. It works, but doesn't pop all of the kernels and just burns if you try to get them to pop. We were also excited to use the convection oven aspect of the MW. We had a toaster oven that we used all the time and wanted to be able to use the convection MW in it's place. We can't get things to brown. It takes a very long time for it to preheat. My stove/oven heats up faster than the convection MW. Was just hoping for more considering the amount of money paid.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Sarah@Cafe, Cafe_Appliances, January 27, 2022
Hey there, and thanks for taking the time to reach out to us. We truly hate to hear you’ve found your microwave to be a bit of a disappointment – we know any issue with not being able to pop popcorn, not being able to brown items using convection and a long preheat time would be frustrating to deal with. We’d like to assist.
The Popcorn setting does cook based on which selection you choose for bag size – for example, if the weight is 3.0 Oz, you should press the Popcorn setting twice. We have more information regarding using the Popcorn setting, including a diagram, on page 13 of the Use and Care manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40786-3.PDF&_ga=2.83565078.161594099.1643054914-1884396328.1640889487 .
We also have articles on our GE website regarding possible reasons the popcorn may not be popping (https://products.geappliances.com/appliance/gea-support-search-content?contentId=18812&_ga=2.165373498.406509458.1643037112-1532666414.1643037112) and why it may be burning (https://products.geappliances.com/appliance/gea-support-search-content?contentId=17794&_ga=2.261735944.406509458.1643037112-1532666414.1643037112).
Our Convection cooking uses a heating element and fan set up to circulate heated air throughout the oven and around the food; this option is designed to produce golden brown exteriors. For best results, we do recommend using the provided racks to allow proper air circulation and even browning. More information on using this feature is also available in the manual, starting on page 14. Regarding the preheating time, we anticipate that it may take about 10 to 15 minutes to heat to 350 degrees F; we regret any inconvenience that may cause.
We hope this information is helpful, and you are able to resolve these concerns. We truly appreciate you as a loyal Café consumer, and we’ll certainly share your feedback with our Cooking Products Design team – your insights are valued, as we always want to make sure we’re aware of any possible areas of improvement. If you have any other concerns or inquiries, we are happy to offer assistance any time -Sarah@Café
The Popcorn setting does cook based on which selection you choose for bag size – for example, if the weight is 3.0 Oz, you should press the Popcorn setting twice. We have more information regarding using the Popcorn setting, including a diagram, on page 13 of the Use and Care manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40786-3.PDF&_ga=2.83565078.161594099.1643054914-1884396328.1640889487 .
We also have articles on our GE website regarding possible reasons the popcorn may not be popping (https://products.geappliances.com/appliance/gea-support-search-content?contentId=18812&_ga=2.165373498.406509458.1643037112-1532666414.1643037112) and why it may be burning (https://products.geappliances.com/appliance/gea-support-search-content?contentId=17794&_ga=2.261735944.406509458.1643037112-1532666414.1643037112).
Our Convection cooking uses a heating element and fan set up to circulate heated air throughout the oven and around the food; this option is designed to produce golden brown exteriors. For best results, we do recommend using the provided racks to allow proper air circulation and even browning. More information on using this feature is also available in the manual, starting on page 14. Regarding the preheating time, we anticipate that it may take about 10 to 15 minutes to heat to 350 degrees F; we regret any inconvenience that may cause.
We hope this information is helpful, and you are able to resolve these concerns. We truly appreciate you as a loyal Café consumer, and we’ll certainly share your feedback with our Cooking Products Design team – your insights are valued, as we always want to make sure we’re aware of any possible areas of improvement. If you have any other concerns or inquiries, we are happy to offer assistance any time -Sarah@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Nice microwave
on January 29, 2022
Posted by: Bob129
from CT
Nice microwave. It took 8 months from order to delivery
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com