Customer reviews from otterbox.com
LifeProof - NXT Case for Google Pixel 3 XL - Cactus Rose
Average customer rating
3.5
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
5
4 Stars
10
3 Stars
6
2 Stars
2
1 Star
3
76%of customers recommend this product.
(
19 out of
25)
Customer Reviews for LifeProof - NXT Case for Google Pixel 3 XL - Cactus Rose
Customer Rating
4
Awesome. The wish it had a front cover too. Oh wel
on December 15, 2019
Posted by: Joseph
Verified Purchase:Yes
Awesome case. I wish it was more FRE' ish that it had a front and rear cover.
Written by a customer while visiting otterbox.com
Posted by: Sfat
Verified Purchase:Yes
Not quite what I had expected it to be. The back part of the case had scratches on it when I took it out the box. (On the inside part of the back cover). It's not screen protector friendly either. Will have to see how it goes to determine if this case is actually worth it or not.
Pros: Exploring
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, September 11, 2019
Hi Sfat,
We're so sorry you're not exactly loving this NËXT case!
It may not seem like much, but we put forth every effort to ensure this case will provide some of the best protection available to safeguard your investment, and we're confident it will prove itself time and time again.
As for the scratches, protection is our priority, but we completely understand how aesthetic attacks can be discouraging. The good news is we'd love to send you a brand-new case along with some great maintenance tips that'll keep things looking sharp for a long time to come! Simply give us a call at 1-888-533-0735 and we'll get you back on track to stylish security!
Best,
LifeProof Customer Service Team
We're so sorry you're not exactly loving this NËXT case!
It may not seem like much, but we put forth every effort to ensure this case will provide some of the best protection available to safeguard your investment, and we're confident it will prove itself time and time again.
As for the scratches, protection is our priority, but we completely understand how aesthetic attacks can be discouraging. The good news is we'd love to send you a brand-new case along with some great maintenance tips that'll keep things looking sharp for a long time to come! Simply give us a call at 1-888-533-0735 and we'll get you back on track to stylish security!
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Orpheus
Verified Purchase:Yes
Worth for the price. I amazed at the complete protection with Crystal case back. Can't find better!!
Pros: Skiing, mountain biking, Skateboarding, BMX, Camping, Road Cycling, Hiking, Surfing
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SugarcanE
Verified Purchase:Yes
Finger print magnet, dust sti gets in, make of cheap plastic as you can see the rainbow effect at certain angle. Not worth the price
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, November 13, 2018
Hi SugarcanE,
We're bummed to hear that this NËXT series isn't completely meeting expectations so far! For any sort of rainbow effect or fingerprint issue, we normally recommend using a microfiber cloth to wipe away any smudges on the case. If this isn't doing the trick, please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll gladly clean things up with a warranty claim.
As for the intruding dust, we would suggest troubleshooting this by making sure that all ports and seals on the case are lined up with the device. Let us know if you have any further questions regarding this!
Sincerely,
LifeProof Customer Service Team
We're bummed to hear that this NËXT series isn't completely meeting expectations so far! For any sort of rainbow effect or fingerprint issue, we normally recommend using a microfiber cloth to wipe away any smudges on the case. If this isn't doing the trick, please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll gladly clean things up with a warranty claim.
As for the intruding dust, we would suggest troubleshooting this by making sure that all ports and seals on the case are lined up with the device. Let us know if you have any further questions regarding this!
Sincerely,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Sydney
Verified Purchase:Yes
This is my 3rd Lifeproof case for my Google 3XL. As a mom of 4, my phone is my lifeline to an organized life but also takes a lot of abuse. This case holds up and my phone underneath still looks as new as the day I bought it. The case itself lasts about a year before the rubber seal around the camera and fingerprint scanner become loose/gets dirty/falls off, but it is worth replacing everytime.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Chris
Verified Purchase:Yes
I've never bought a case this durable and nice looking before. I truly feel like my phone is protected from almost anything. Will definitely continue to buy LifeProof for future devices.
Pros: Running, Camping, Hiking
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mad momma
Verified Purchase:Yes
I am very disappointed there is nothing covering the screen. Now I have to buy a screen protector. Spent a lot of money and have to spend more. Thanks LifeProof!
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, November 13, 2018
Hey there,
We sincerely apologize for any mix-up surrounding the construction of the NËXT series! The NËXT incorporates our screenless design, which allows for full contact with your display while the case protects your phone from debris, snow, and drops. If you have any additional questions or comments regarding this, please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll be glad to provide further assistance!
Sincerely,
LifeProof Customer Service Team
We sincerely apologize for any mix-up surrounding the construction of the NËXT series! The NËXT incorporates our screenless design, which allows for full contact with your display while the case protects your phone from debris, snow, and drops. If you have any additional questions or comments regarding this, please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll be glad to provide further assistance!
Sincerely,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Care Bear
Verified Purchase:Yes
I've tried others, but have never been satisfied. Life proof stands up to it's name. I drop my phone often and never worry! Only thing I am concerned about is the flap that covers the charging port. I'm not sure if it will stay long term.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com