Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. 36-Cycle Electric Dryer with Steam - White
Average customer rating
4.3
(175 Reviews)
Rating breakdown 175 reviews
5 Stars
112
4 Stars
36
3 Stars
10
2 Stars
5
1 Star
12
85%of customers recommend this product.
(
137 out of
162)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. 36-Cycle Electric Dryer with Steam - White
Customer Rating
2
Hate the touchscreen!
on September 24, 2019
Posted by: SomeGuy18
from Chattanooga, TN
Gender:Male
[This review was collected as part of a promotion.] What a terrible user interface. Knobs and buttons are so much easier to use. The touchscreen is finicky and it takes twice as long to tell the dryer what you want it to do. And the internet connection? That's great when it works but it often doesn't work. In addition, it automatically disables remote control every time you open the door. Why????? That makes no sense! As a dryer it works OK but it's rather noisy. Also, it has the world's largest door which makes it impossible to put anything in front of the machine and still open or close the door. I'm talking about things like laundry baskets. The inside opening is standard-sized. Why put such an enormous door on the thing? For looks?
The bottom line is that this dryer is much too much trouble to operate.
No, I would not recommend this to a friend.
Response from whirlpool.comBy blankar, Digital Care, October 14, 2019
Hey SomeGuy18, we value your time and would like to look into the concerns with your Dryer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect!
on June 20, 2021
Posted by: Happy wife, happy life
from Southeast, Missouri
[This review was collected as part of a promotion.] I’ve only had this dryer two weeks but it is so much better than the Maytag front loader. There are many features, dry time is short and the look of it is impressive!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the new technology
on May 6, 2016
Posted by: hyacinth
from North Carolina
[This review was collected as part of a promotion.] We bought this a little over a month ago and we have been pleased with its performance from day one. It is quiet and we love not having all the heat generated by conventional dryers. It works well. Our only complaint is that the door to the bottom filter does not want to shut. That is a minor issue but one that gets on my nerves. Overall the dryer works up to our expectations during this first month which is a small sample. We look forward to years of good performance because is was quite expensive. There is something to be said for the piece of mind of avoiding lint fires in the vents of conventional dryers.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it
on January 21, 2017
Posted by: Anonymous
from Dania Beach, FL
[This review was collected as part of a promotion.] We have been using our dryer now for about a month. Living in a condo we could not vent through the wall to the outside as we would not be allowed to put holes in outside walls. Also in Florida one must be concerned about openings because of risk of hurricane damage which precluded venting out a window. Drying times and efficiency are remarkably good with this dryer. I don't feel there has been any loss in either by going ventless.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Performs well!
on May 31, 2015
Posted by: 2Boys and a Dog
from Iowa
We've had the dryer for about a month. It's great to have the ventless style (although we vented our old dryer to the outside, in cold weather we really noticed the air coming into the house through the opening). Our clothes come out softer than with any dryer we have had and seem to dry more thoroughly. Although we are running it on Eco mode, we have not noticed overly long drying times (this may be due to having a really good washer that extracts a lot of water at the spin cycle). We like the new style filter system, which seems to capture all of the lint between the two filters. Dryer is a bit louder than prior model but not terribly so.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst dryer ever purchased
on September 5, 2016
Posted by: Anonymous
from Bel air md
Do not waste your time or money. I wish I knew then what I know now. We bought this dryer because we were building a new laundry room on our second floor and did not have a dryer vent, we thought this would be good because they are more energy efficient. We should have put a vent in the wall. The unit takes over two hours to dry a load of white wash and it heats the room it in by over 10 degrees. The units has only been used since the beginning of May and we will be getting rid of it
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Seems very good, except for vent in the back.
on June 28, 2016
Posted by: Anonymous
from Vermont
[This review was collected as part of a promotion.] We've just hooked it up, so I don't know how the heat pump will affect our electric bill. But so far the drying seems excellent. The only problem I foresee is the vent in the back that has to be cleaned at intervals. It seems an idiotic place to put something one needs to get at. The machine has to be pulled out from the wall to reach it. I'm not strong enough to do that, so will have to ask for help. (I'm told if I put the dryer on any sort of pedestal that will move, I void the warranty, so that's not an option.) I'm perplexed: how can such a smartly engineered machine -- an advance in dryer engineering -- have a vent that has to be cleaned in a spot that's nearly impossible to get to?
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lives up to it's name...like a Whirlpool Should
on July 21, 2016
Posted by: Anonymous
from Boston, MA
[This review was collected as part of a promotion.] We did a lot of research on finding a solution to our venting issues. We own a townhouse and our laundry is located on the 2nd floor. The way the architecture of the original vent pipe was laid out was poorly engineered. From the back of our old dryer it too an immediate 90 degree bend; traveled for 4 ft. along the floor line; another 90 degree bend upwards; the pipe traveled approx. 20 ft. straight up through the ceiling into the attic and out the roofline. The vent less dryer sold our issues and is extremely energy efficient.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com