Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. 36-Cycle Electric Dryer with Steam - White
Average customer rating
4.3 out of 5
4.3
(175 Reviews)
Open Ratings Snapshot
Rating breakdown 175 reviews
5 Stars
112
4 Stars
36
3 Stars
10
2 Stars
5
1 Star
12
85%of customers recommend this product. 
(
137 out of 162
)
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Customer Reviews for Whirlpool - 7.4 Cu. Ft. 36-Cycle Electric Dryer with Steam - White
Customer Rating
4 out of 5
4
Great new technology
on June 18, 2016
Posted by: Anonymous
from TN
[This review was collected as part of a promotion.] Overall, a very solid 4 star. Two things prevent me from rating it a 5; the dryer is noisier than a traditional dryer and it takes longer to dry compared to a properly vented traditional dryer. Aside from that, this is an excellent machine. As for the noise level, while not substantially louder than a typical dryer it does make a bit more noise and the sound is higher pitched than what you typically associate with a dryer. As for the longer dryer times, this is something the manual said was normal with the heat-pump dryer, however, I would have preferred something that dries a bit quicker. Having said that, it still dries quicker than my old dryer did due to the poor venting design in my house. Now to the good; the heat pump technology works great and uses considerably less energy than a traditional dryer. While it still requires a 30 amp plug, the rating plate lists it at only using 14 amps compared to 28 amps listed on my old dryer. I have yet to receive an electric bill since using this unit, but the lower amp rating alone tells me it's much more efficient. The controls are very intuitive; you simply select a cycle, adjust the dryness level and start it. It has both automatic sensing cycles as well as manually timed cycles. I've found the sensing cycles work perfectly. When done, clothes come out fluffy and dry. The drum is stainless steel and has an led light which gives the interior a nice, upscale look. Also, it has a large 7.3 cubic foot drum which is nearly the same size as a typical dryer. Overall, I am very impressed with this dryer and hope it bodes well for the future of heat pump technology in dryers. In short, if you live in a place that has poor venting for your dryer(mine piped the exhaust up 2 stories and through the roof) or you can't vent a dryer at all, THIS IS THE DRYER FOR YOU! Also, if you are energy conscious; this is a much more efficient dryer than a traditional vented model as well as the condensing vent less dryers.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Really glad I bought this
on March 20, 2016
Posted by: Anonymous
from Tampa, FL
I've had this ventless dryer for three months. Live in a condo where safe dryer venting is not possible. I've had no problems at all with the dryer, it works beautifully and while it does put out some heat it's minimal and no humidity. Biggest thing to adapt to is the sound while operating, I close the door to the utility room and barely hear it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great performance!
on February 1, 2015
Posted by: jrn310
from Cutchogue, NY
We are very pleased that we purchased this unvented efficient unit.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Solved ducting problem
on August 11, 2015
Posted by: Anonymous
from Portland, OR
This really solved some ducting problems for us.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Outstanding Ventless Dryer
on August 3, 2015
Posted by: Jeff Sand & Sea
from Seaside, Oregon
Works better than anticipated. Excellent performance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Real energy savings!!
on February 21, 2016
Posted by: Anonymous
from Panama city Florida
I have this Dryer for about 2 months and love it. Electric savings of about 75%over my old type of outside vented unit,very easy to use and operate and is extremely quiet.Need more time to advise about the quality and build, only hope it continues to operate like it is now formany more years. This unit was more expensive than others however I hope the energy savings should make up the difference . I would recommend this toanyone looking to save energy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
NOT energy efficient and poor design
on May 12, 2015
Posted by: MsLL
from Central Florida
We bought this new WED99HED ventless heat pump dryer even though it was considerably more expensive because Whirlpool touted significant energy savings. The logic behind the design made perfect sense - why send all that hot air out the vent when you can recycle it into the machine and not have to keep reheating it. The dryer worked great for the first 3 months, but then started dumping hot air into our laundry room, turning it into a sauna. Two technicians came out and neither one had ever seen this machine before. Whirlpool tech support claims the machine is 'working as designed' - the operating temperature is up to 105 degrees and because there is no vent the heat has nowhere to go but into the laundry room. We live in Florida, so whatever energy savings we may be getting from the dryer will be more than lost by the increased air conditioning bill to cool all that hot air. Now we are going to have to install a fan vent in the laundry room to try and remove the hot air from the house. BTW they don't tell you there is a screen on the BACK of the machine that they expect you to clean once a month - our laundry room is just wide enough for the washer and dryer to fit - so we are going to routinely have to actually pull this heavy beast out to get at the back. Very poor design. Whirlpool has a very unhappy consumer here.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Superior technologymfor drying clothes
on June 12, 2016
Posted by: Anonymous
from Jonesborough, TN 37659
[This review was collected as part of a promotion.] I bough this dryer about a month ago and am very happy with it. The dryer is in the basement with no vent to outside. I have a cleaner basement and much less humidity.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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