Customer reviews from Melissa and Doug
Melissa & Doug - Scoop & Serve Ice Cream Counter Play Set - Multi
Average customer rating
4.8
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
148
4 Stars
6
3 Stars
4
2 Stars
4
1 Star
1
91%of customers recommend this product.
(
29 out of
32)
Customer Reviews for Melissa & Doug - Scoop & Serve Ice Cream Counter Play Set - Multi
Customer Rating
4
Ice Cream Scoop not well made
on April 8, 2024
Posted by: WJ
This is a great product except for the ice cream scoop. The handle has broken which is really the fun part of the whole toy. I have seen that others have had the same issue. It's too bad that a replacement part can't be ordered. By not offering replacement parts you are forcing people to purchase a whole new toy if they want to continue using it.
Written by a customer while visiting Melissa and Doug
Customer Rating
2
My son loves this toy but cheapbroke a month later
on October 23, 2023
Posted by: Mc Mel
from Smithtown, NY
I bought this a month ago and my son has been so happy playing with it. But the ice cream cookie sandwich Velcro came right off when he started playing with it. For the amount of money this cost, it shouldn’t break like this when my son played with it the way it’s supposed to be played.
Response from Melissa and DougBy consumer care, October 24, 2023
Hello!
Thank you for taking the time to comment on the Scoop & Serve Ice Cream Counter. We take the quality and safety of our toys very seriously and are so sorry to hear about your experience. One of our product support specialist will contact you to get some additional details.
Your friends at Melissa and Doug
Thank you for taking the time to comment on the Scoop & Serve Ice Cream Counter. We take the quality and safety of our toys very seriously and are so sorry to hear about your experience. One of our product support specialist will contact you to get some additional details.
Your friends at Melissa and Doug
Written by a customer while visiting Melissa and Doug
Customer Rating
2
Love it! But the scoop is horrible
on August 20, 2024
Posted by: Momof2
from Two Rivers, WI
My two kids love playing ice cream shop. But the ice cream scoop is junk. I tried glueing it, but nothing works.
Response from Melissa and DougBy care, August 21, 2024
Hi!
Thank you for taking the time to comment on the ice cream counter. We are sorry to hear about your experience with the scoop. Please give us a call at 800 284 3948. Anyone on our friendly consumer care team will be happy to help you.
Your Friends at Melissa & Doug
Thank you for taking the time to comment on the ice cream counter. We are sorry to hear about your experience with the scoop. Please give us a call at 800 284 3948. Anyone on our friendly consumer care team will be happy to help you.
Your Friends at Melissa & Doug
Written by a customer while visiting Melissa and Doug
Posted by: PD
Verified Purchase:Yes
My niece loves this and won't stop playing with it.
Written by a customer while visiting Melissa and Doug
Posted by: Gigi
Verified Purchase:Yes
My grandkids, ages 1 & 2, LOVED the ice cream set. It was their favorite gift and played with it for an extended amount of time. It is so well made and very durable. They love the magnetic scooper and ice cream scoops. The menu and play money added another skill set to their imaginative play by following directions and counting money. I Highly recommend it!
Written by a customer while visiting Melissa and Doug
Posted by: Nana
Verified Purchase:Yes
Great gift idea for our 3 yr old grandson's birthday. He loved it.
Written by a customer while visiting Melissa and Doug
Customer Rating
3
Nice to look at but...
on April 12, 2020
Posted by: Darktan
from Germany, Hessen
Verified Purchase:No
Seriously it seems to be a great toy for my girl. The design is great! And she enjoys it much. But... Because of plastic and toxic chemicals we buy specifically wooden toys, but the ice and toppings smell disgustingly chemical. I'm a bit worried about the ingredients. Are they safe? We are living in the EU, I'm missing the CE-sign. Are they tested for children safety? When they are safe and not smelling so chemically i would give you 5 stars, with all my heart.
Written by a customer while visiting Melissa and Doug
Customer Rating
5
Great quality product
on January 10, 2020
Posted by: Shell
from Boston
Verified Purchase:No
My 3 and 6 year olds love this toy. The product quality is great and hard to break. They can sit for hours and play ice cream store!
I would recommend this to a friend!
Written by a customer while visiting Melissa and Doug