My granddaughters love it. 3 and 1-1/2 years! They love coffee! Very cute!
Written by a customer while visiting Melissa and Doug
Customer Rating
1
Quality control issues
on November 19, 2021
Posted by: MSC
from New York
Verified Purchase:No
This is how we received the product, brand new, just out of the box. There are some serious quality control issues here and I think it's embarrassing to allow this to slip through. Really negligent and dangerous.
No, I would not recommend this to a friend.
Response from Melissa and DougBy Melissaanddougpwr, Melissaanddougpwr, April 21, 2022
Hello! Thanks so much for taking the time to email us. We are so sorry to hear about the issue you're having with your Melissa & Doug toy. We take the quality of our toys very seriously and would love to help you out with this right away! To provide you with the quickest service, please call us during our business hours Mon - Fri 9AM-5PM EST. We will need to get some important information from the product label on your toy. Please have the toy or a photo of the label with you when you call. Anyone on our friendly customer care team will be happy to help you. Again, we appreciate you contacting us, and we look forward to speaking with you soon! Best regards, Your Friends at Melisa & Doug Melissa & Doug Consumer Care Team Hours: 9 a.m.-5 p.m. ET (Mon.-Fri.) U.S./CAN: 1-800-718-5365 U.K.: 0800 731 0578 Europe: 00 800 7185 3590 Mexico: 01 800 123 0478 Worldwide: +1 203 762 4500
Written by a customer while visiting Melissa and Doug